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Stellar Reviews

4.5 Rating 185 Reviews
A-
Happiness Grade
Read Stellar Reviews

About Stellar:

The No.1 Choice For The Home Chef.

Stellar kitchenware is built for your most adventurous recipes. Timeless in performance and design, our kitchenware, cookware, bakeware and cutlery has been trusted by passionate cooks in the UK since 1984.

Visit Website

Phone:

0117 940 0000

Email:

customerservice@horwood.co.uk

Location:

Avonmouth Way,\nAvonmouth,\nBristol

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Customer Service - Good

86.49%
Industry Average
Excellent product and customer service
posted 2 weeks ago - Caroline
The customer service was very good once they could verify my age. This is an understandable thing to check up on as I was buying kitchen knives. The price was very reasonable and the delivery was quickly expedited.
posted 3 weeks ago - Anonymous
Good products giving good service for many years and I would highly recommend Stellar.
posted 4 weeks ago - Allgoodthyngs
I’ve purchased a number of Stellars products over the years and have always been satisfied with both their products and their service. My latest purchase has met with the same level of satisfaction. Quality products for my domestic at home cooking, all at a decent price. Shall no doubt remain a customer of Stellar for the foreseeable future and will have no hesitation in recommending to others.
posted 1 month ago - Jeanette
Excellent service from Stellar, both on a recent gaurantee issue and purchases in the sale. Service has been polite and prompt, delivery of items very quick. Wish other companies were so easy to deal with.
posted 1 month ago - Lorraine
Great customer service, I couldn’t believe how fast it was delivered. I ordered on Friday and my parcel arrived on Saturday! Stellar products are not cheap but they are quality and long lasting. Thank you.
posted 1 month ago - Clare
Very nice pots, the only problem is steaming as the lip on the edge let's steaming out. Any advice? Just missed the sale for a set of the steamer pots. These new pots replaced our previous Stellar set which gave us 30 years service, these are now going to our Son.
posted 2 months ago - Heather
Outstanding product , outstanding customer service
posted 2 months ago - Bruce M
I am surprised by this company, I’ve just been asked to review my order, having tried 5 times to contact them to return the pans that arrived damaged. Finally I got hold of them on the telephone, they were helpful and courteous to me, customer service is paramount for business so it would have been good to know that the department was being changed or given me a holding reply.
posted 2 months ago - Vanessa
The quality of the products are outstanding and the service from the team preparing the order have done a fantastic job.
posted 3 months ago - Anonymous