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Stellar Reviews

4.5 Rating 136 Reviews
A
Happiness Grade
Read Stellar Reviews

About Stellar:

The No.1 Choice For The Home Chef.

Stellar kitchenware is built for your most adventurous recipes. Timeless in performance and design, our kitchenware, cookware, bakeware and cutlery has been trusted by passionate cooks in the UK since 1984.

Visit Website

Phone:

0117 940 0000

Email:

customerservice@horwood.co.uk

Location:

Avonmouth Way,\nAvonmouth,\nBristol

A

Customer Service - Good

91.67%
Industry Average
Outstanding product , outstanding customer service
posted 3 weeks ago - Bruce M
I am surprised by this company, I’ve just been asked to review my order, having tried 5 times to contact them to return the pans that arrived damaged. Finally I got hold of them on the telephone, they were helpful and courteous to me, customer service is paramount for business so it would have been good to know that the department was being changed or given me a holding reply.
posted 4 weeks ago - Vanessa
The quality of the products are outstanding and the service from the team preparing the order have done a fantastic job.
posted 1 month ago - Anonymous
Perfectly fine touchless online service. Nice pan, good quality with a very solid base to it. A pleasure to use.
posted 1 month ago - Dr
Excellent service by Louis Hamberger-Bland he sorted out an issue for us quickly and very professionally.
posted 1 month ago - Anonymous
Good products and great customer service.
posted 2 months ago - Anonymous
I was able to easily order a replacement and had excllent service ding so.
posted 2 months ago - June
Good solid Knife holder, fast delivery, great service!
posted 2 months ago - Sandi
Order in ,delivery made . A very efficient service
posted 3 months ago - Aileen
Had to replace a 25 year old Stellar pan set as they wouldn’t work on our new induction hob and they were brilliant. Only just started using this new set, but if they give us even half the service of the old ones well will be happy.
posted 3 months ago - Bryan