“Placed an order to be delivered on a Monday, which I then booked off as a days holiday. Waited in all that day, no delivery. Multiple messages and calls later, they assured me it would come the following day. It did arrive, but 1 ton bag instead of 2! Was promised the other bag would come Thursday, which it did, but it was 10mm gravel not 20mm!!
Eventually the correct 2nd bag turned up, a week later! Would not recommend.”
Hi Kim -
Sorry to hear of this. I am aware of the situation and that it has now been resolved. Unfortunately we were let down by a supplier on this occassion. As you can see from our previous reviews, this is not an often occurence, so we deeply apologise for this happening.
Glad to know it's all been resolved though.
“Order arrived with four damaged boards looks like pallet truck done it,contacted seller who asked to check how many boards need replacing never had any reply since nearly a week ago”
