Telrex Reviews

4.9 Rating 515 Reviews
97 %
of reviewers recommend Telrex
4.9
Based on 515 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
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About Telrex:

Telrex opened its doors as Telephone Wreckers in 1999 and has since grown from just serving the local area to the entire country by providing great quality telephone systems at every price point. Our head office team and warehouse is based in Loganholme, just south of Brisbane, where we sell directly to suppliers and the public from our showroom. Our Melbourne Telrex office is based in Keilor Park.

Our supply network and partnerships encompass the whole of Australia, with connections in Sydney, Brisbane, Melbourne, Hobart, Darwin, Perth and Adelaide.

With over four thousand products online and in store, we have everything from headsets and data cabinets to cables and sockets. With great brands like Coms in a Box, Plantronics, Jabra and more, all of our products are excellent quality at even better prices. We always offer customised products and packages — no two are alike.

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Anonymous
Anonymous  // 01/01/2019
I contacted Telrex a few months ago about earbud tips. Unfortunately they were out of stock but the helpful guy told me they would call when they arrived. True to his word I received the call and organised to collect them that same day. He made sure I had the correct address and was very pleasant on the phone. On arrival to collect them I was greeted by another helpful team member. It’s becoming quite rare these days to get such great customer service from a company. Highly recommend Telrex.
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I wasn't quite sure what I wanted when I got there, but the staff were exceptionally patient, helpful and knowledgeable, PLUS the prices were far keener than the larger retailers who sells comms gear. (shop here not Bunnings etc)
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As always very happy with your professional & helpful service Thanks Guys!
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Very knowledgeable, prompt and helpful. Pleasure to do business with.
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Graham is always willing to help, great service.
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Prompt responses, quality products
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Bought the budget butt and test leads. Postage and delivery was quick. Used it today and worked well.
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Great customer service. Order was dispatched the same day. Had an issue with the delivery through Startrack (no fault of Telrex, the delivery driver kept going to the wrong address), and Graeme did everything he could to assist with resolving it, even offering to have someone drop my order off on their way home from the warehouse if it didn't turn up. Couldn't be happier with them.
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The customer service I received from Graham was outstanding. Very happy with the equipment as usual.
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Very happy with my order and the help from the staff at the Brisbane/Gold Coast location
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Received prompt and excellent service.
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Optus onto me video call
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Always have the stuff I need in stock and delivery is always quick. Good quality and works.
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I have purchased from Telrex prior to my last purchase and will consider Telrex again for any related needs.
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Telrex sales staff were very helpful and responded to my enquiries in a timely fashion. Followed up with Prompt delivery. A pleasure to deal with.
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Super fast delivery, great price and product. Great service
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Hi Mark, as always, Telrex was great to deal with and made the installation very easy. Cheers
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Plantronics Foam Doughnut Ear Cushions were too small. Too costly to return - needs ear comparison photo on internet.
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FANTASTIC CUSTOMER SERVICE, STAFF HELPFUL WITH ALL MY ENQUIRIES
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Outstanding product availability, service and price. Very easy ordering system. Superfast shipping to WA. I highly recommend the company and the products they sell.
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Telrex is rated 4.9 based on 515 reviews