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Telrex Reviews

4.9 Rating 510 Reviews

97 %

of reviewers recommend Telrex

Company Reviews

Product Reviews

4.9

Based on 510 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Telrex:

Telrex opened its doors as Telephone Wreckers in 1999 and has since grown from just serving the local area to the entire country by providing great quality telephone systems at every price point. Our head office team and warehouse is based in Loganholme, just south of Brisbane, where we sell directly to suppliers and the public from our showroom. Our Melbourne Telrex office is based in Keilor Park.

Our supply network and partnerships encompass the whole of Australia, with connections in Sydney, Brisbane, Melbourne, Hobart, Darwin, Perth and Adelaide.

With over four thousand products online and in store, we have everything from headsets and data cabinets to cables and sockets. With great brands like Coms in a Box, Plantronics, Jabra and more, all of our products are excellent quality at even better prices. We always offer customised products and packages — no two are alike.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super happy with the ease of booking, cost and payment and arrived within 2 days to country WA! Will recommend :)”

“I have been dealing with Telrex for over Two Decades .... without doubt, my Go-To local supplier for most things Telco...... and always at the best price!”

“Great service. Quick delivery.”

“Straight forward, had exactly what I needed”

“I find the Telrex team to be very easy to work with because they know their stuff and provide good prices and at times that provide extremely good value with near-new or refurbished equipment.”

“Found it hard to find what I needed so that was great to find and the delivery was very quick”

“Nice product”

“Very helpful with selection of a headset to best meet our customers requirements, and equipment was promptly dispatched. But then this was no surprise to us as we have purchased from Telrex for over a decade and always been the same great service”

“Staff are extremely knowledgeable and helpful. The prices are always competitive! Great business to deal with!”

“always prompt to help and deliveries always on time”

“Contacted Telrex to confirm the correct product to purchase for my client's issue. Very helpful over the phone. The product was ordered and received in SA in two days and it was the right solution for my client's issue.”

“Great as ordered”

“What a great customer service experience. Not only was Graham on the Sales staff very helpful with the order he also was coming passed our location and so he dropped off the product the same day. How unusual to find that sort of service now days. I would recommend dealing with this company, within their area of expertise, to anyone .”

“The actual customer service and helpfulness from staff member, Anthony was EXCELLENT. Though troubling was the fact that I bought a Telrex brand (Coms in the box) shelf that did NOT fit an older model Coms in the box data rack. Apparently the Coms in the box supplier chops and changes their data rack specs over time, which does NOT help customers or staff. So now I have to take the shelving back for a return and have had to source another universally fitting shelf (that needs adjusting and tweaking to fit). So 5 stars for Anthony attempting to source an older shelf that fits , though unsuccessful. 2 Stars for the company supplying a product that has sizing specs changed and does not supply for....”

“Super fast service and delivery. Excellent service.”

“I contacted Telrex a few months ago about earbud tips. Unfortunately they were out of stock but the helpful guy told me they would call when they arrived. True to his word I received the call and organised to collect them that same day. He made sure I had the correct address and was very pleasant on the phone. On arrival to collect them I was greeted by another helpful team member. It’s becoming quite rare these days to get such great customer service from a company. Highly recommend Telrex.”

“I wasn't quite sure what I wanted when I got there, but the staff were exceptionally patient, helpful and knowledgeable, PLUS the prices were far keener than the larger retailers who sells comms gear. (shop here not Bunnings etc)”

“As always very happy with your professional & helpful service Thanks Guys!”

“Very knowledgeable, prompt and helpful. Pleasure to do business with.”

“Graham is always willing to help, great service.”

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Telrex is rated 4.9 based on 510 reviews