The Hay Experts Reviews

Name: The Hay Experts
Address: Forsters Farm, Wasing Lane, Reading, Aldermaston
Rating: 4.89

4.9 Rating 366 Reviews

97 %

of reviewers recommend The Hay Experts

4.9

Based on 366 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01189099066

Email:

sales@thehayexperts.co.uk

Location:

Forsters Farm, Wasing Lane, Reading
Aldermaston
RG7 4NA

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The Hay Experts 5 star review on 2nd January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was prompt, I was kept up to date on where my package was, overall I am very pleased and will be ordering again.”

Helpful Report

Posted 2 years ago

“Fantastic, would buy again.”

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Posted 2 years ago

“The Hay experts take pride and care with every order. I have used other suppliers but unfortunately had bad experience with delivery and care when packaging. The hay experts are fantastic the only people I will use for our fur babies. Thank you hay experts!!”

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Posted 2 years ago

“Hay experts are always my go to for all me bunnies needs”

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Posted 2 years ago

“Excellent company to buy items for my two bunnies. Lots of choices in terms of dried herbs, forage and treats and toys. Many items are available in smaller packs which is great for trying out new food. Excellent customer service and very friendly staff who do their best to be helpful and suggest alternatives if necessary. The Hay Experts was recommended to me by the lady who looks after my bunnies and I am so glad of it.”

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Posted 2 years ago

“I cannot praise the Hay Experts enough, they are so helpful and go that extra step to make sure my order is just right. On the phone they are knowledgeable and suggest useful alternatives an item isn't available or a hay isn't the right cut. This is true customer service that very few organisations offer these days. Well done and many thanks!”

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Posted 2 years ago

“I contacted The Hay Experts as I had made a mistake with my order. Louisa was quick to respond and to sort out the error for me. I received my items within a few days all was carefully packaged. I would happily shop with them again.”

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Posted 2 years ago

“excellent at: service - delivery information - emails - price ... and I do love 'Anita Jeram' depictions, always make me smile! Thank you”

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Posted 2 years ago

“Excellent service when placing an order by phone”

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Posted 2 years ago

“We’ll be back!”

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Posted 2 years ago

“My degu’s love everything I’ve purchased from here! I’ve looked on a lot of different websites but this one is the best one I’ve found so far, will definitely order again in the future”

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Posted 2 years ago

“Would be 5* if products mine like, were in stock more often or if the email back in stock notification always worked. There again suppose it's because products are so good”

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Posted 2 years ago

“These came quickly.Package securely.good variety of treats.these burgess heart treats can be hand fed.....I've 11 guinea pigs and there are enough to go round for a week.”

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Posted 2 years ago

“My order arrived quickly and in good condition; there was a lot of packaging, but the item is made of glass, so necessary. There was also a free pack of dried parsnips for my guinea pig - a very nice touch!”

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Posted 2 years ago

“Very fast delivery, easy to order from”

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Posted 2 years ago

“The Hay experts are usually very helpful & know how to leep Buns Happy. The weren't to know that The friendly alfalfa had disintergrated in the bag...”

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Posted 2 years ago

“Great company - excellent service and very helpful with any questions about products.”

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Posted 2 years ago

“Competitive price. Excellent turn round. Good communication”

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Posted 2 years ago

“Fast efficient service.”

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Posted 2 years ago

“I'm very happy, thx”

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Posted 2 years ago

The Hay Experts is rated 4.9 based on 366 reviews