The Hay Experts Reviews

Name: The Hay Experts
Address: Forsters Farm, Wasing Lane, Reading, Aldermaston
Rating: 4.89

4.9 Rating 366 Reviews

97 %

of reviewers recommend The Hay Experts

4.9

Based on 366 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01189099066

Email:

sales@thehayexperts.co.uk

Location:

Forsters Farm, Wasing Lane, Reading
Aldermaston
RG7 4NA

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The Hay Experts 5 star review on 2nd January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a week ago & the product hasn't arrived yet. This review email is probably a little premature.”

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Posted 1 year ago

Sorry to hear your delivery has not arrived yet, Jenny - we dispatched the same day as you ordered by 2nd class post as you requested. Sadly we have no control over the postal speed as I am sure you can appreciate, but have sent you tracking details so you can follow progress - it is currently working through the Royal Mail system and should be with you shortly. Please get in touch with us directly if you would like this tracking reference again. Kind regards, The Hay Experts

Posted 1 year ago

“;( I'm sad ...........”

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Posted 1 year ago

Thank you for your feedback and we are so disappointed to learn you have been unhappy with one of your Rosewood products. We are very sad that you did not get in touch with us so that we could put it right for you - but if you would like us to, please email us directly.

Posted 1 year ago

“Well - i am still waiting for delivery!”

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Posted 1 year ago

Hi! So sorry to hear your parcl has not yet arrived. Your order was placed on the evening of the 22nd, and we dispatched on the morning of the 23rd by 2nd class post as you requested. Sadly, during the week of your order there were two days of postal strikes which have severely affected the speed of normal postal mail deliveries and this is outside of our control, as I am sure you can appreciate. All strike dates have been widely flagged on news media, and we have also detailed all current and upcoming strikes on our Delivery Information page for reference - we also offer rapid courier delivery options that are not affected by strikes - these options are available at checkout too. Once the postal workers return to work they work hard to clear the parcel backlog, and we trust your order will be with you shortly. Once again, we are so sorry for your delayed parcel. Kind regards The Hay Experts

Posted 1 year ago

“ALOT smaller than expected”

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Posted 1 year ago

The Hay Experts is rated 4.9 based on 366 reviews