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The Hippie Shake Reviews

4.8 Rating 340 Reviews
94 %
of reviewers recommend The Hippie Shake
4.8
Based on 340 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read The Hippie Shake Reviews
Visit Website

Email:

info@thehippieshake.co.uk

Location:

Studio 34, Unit 10, Elizabeth Industrial Estate
SE14 5RW

Write Your review

Anonymous
Anonymous  // 01/01/2019
The product is awesome but I've paid extra for fast delivery and unfortunately it arrives like a normal one. It's not The Hippie Shake fault. The size is quite smaller than I've expected but I'm happy at all ☮️❤️
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Posted 1 year ago
I forgot to pay the duties on my order so it was returned to them. The customer service was brilliant and they re shipped my order
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Posted 1 year ago
AMAZING customer service! They were responsive, extremely helpful, and kind. The refund process was also quick and easy. This is a great company with unique products!
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Posted 1 year ago
The Hippie Shake is just the most wonderful company. Not only are their clothes well made, fit so well even for a curvy figure and just make you feel happy, but the customer service is top notch. Everyone I have dealt with has been so polite and helpful. I can't recommend them highly enough. :)
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Posted 1 year ago
The product was great for the price paid (sale item). My delivery took 6 working days after the purchasing date to arrive within the EU.
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Posted 1 year ago
Everything I have bought from this shop is just perfect! I love everything they have and can easily spend a fortune! I've never experienced any problems when ordering from them and the shipping is always fast and efficient! Couldn't recommend this store more!
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Posted 1 year ago
Great quality clothes & lovely customer service! I can only recommend them to all vintage & Flower Power lovers!
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Posted 1 year ago
Absolutely fantastic customer service. I ordered two suits, both fit beautifully and are well made - really lovely material. I will definitely be purchasing more 🏵
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Posted 1 year ago
Excellent quality and great value for money
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Posted 1 year ago
i am so disappointed with this service, i have been waiting for 3 weeks now to get a replacement as the item sent was damaged and they have now sent out the wrong size - each time i have to explain myself over and over and no one seems to be able to get the correct information - i am now having to wait longer. its so disappointing - i have no idea if now i can get a replacement - or if they will offer me a full refund or my money back the whole experience is a shambles. they keep saying they are a small team none the less- it cant be that hard to get an order right
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Posted 1 year ago
Placed an order by the end of September, they've barely reached out and claim the shipping company hasn't gotten back to them. I have yet to receive the order and it was a gift for my sister who loves the 70s. This was meant to be my first order. Very disappointing - the clothes looked really good on the website. The shipping costs were also quite costly.
Helpful Report
Posted 1 year ago
Hello Eliza, Thank you for taking the time to leave your feedback. I can see the team reached out straight away upon receiving your email, but were waiting for a response from the delivery courier in order to find out where your parcel was. If you encounter any future issues with any orders please feel free to reach out to us sooner and we can assist you promptly! Unfortunately this was lost in transit so your full refund was issued. Please note if we have the stock available we can always resend your order. If you need anything else at all please feel free to get in touch! Peace, Love & Flower Power, THS Team x
Posted 1 year ago
I absolutely adore you Keep rockin '
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Posted 1 year ago
Great products + very prompt service, I absolutely love my Penny Lane Boots (I have just ordered a cream pair for my niece in NZ). A very good fit and so comfortable/easy to wear. Thx Hippy Shake.
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Posted 1 year ago
This has been me and my girlfriends dream. Shes always wanted penny lane boots and bever had the money to get it herself. Her birthday is coming up so when she gets these she will be stoked. Love hippie shake. Will definitely buy more in the future
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Posted 1 year ago
The experience was terrific as always.
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Posted 1 year ago
Excellent customer service- A went out of her way to ensure my daughter received the correct sized dress in time for her birthday- and what a beautifully made dress it is.
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Posted 1 year ago
Wonderful customer service, fantastic, high quality clothing, and now a US warehouse! Ailish was so helpful with my most recent order. I'm very excited for the lower shipping rate and the ability to receive clothes faster. I absolutely love this company and will be placing more orders!
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Posted 1 year ago
One of my orders went missing (shipping company’s fault, not Hippie Shake’s fault), and Ailish was SUPER helpful in regards to finding out what happened with my package, and keeping me updated during the process. Once it was determined that my package was lost, Ailish gave me the option of a full refund or a reshipment of my order as there were still replacements in stock for the clothing I ordered. I chose the reshipment, and Ailish had my order shipped and the tracking number provided by the following day. Hippie shake has excellent customer service in addition to their amazing products, and I will definitely continue to buy from them!
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Posted 1 year ago
Cool coat and pants!! Very well made and affordable, and great customer service!!
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Posted 1 year ago
A strange process for ordering but I can't argue with the results! The shipping was quick and painless, and the quality of the items I ordered are fantastic. The customer support was also very kind, and helpful and needless to say, I will be buying from them again, as well as recommending them to anyone interested in a much higher quality of vintage clothing.
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Posted 1 year ago
The Hippie Shake is rated 4.8 based on 340 reviews