The Hippie Shake Reviews

Name: The Hippie Shake
Rating: 4.76

4.8 Rating 340 Reviews

94 %

of reviewers recommend The Hippie Shake

4.8

Based on 340 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

info@thehippieshake.co.uk

Location:

Studio 34, Unit 10, Elizabeth Industrial Estate
SE14 5RW

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The Hippie Shake 5 star review on 23rd October 2024

199

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have purchased the Voodoo Child trimmed dress a while ago and finally got to wear it to attend a concert:the cut is amazing and it runs true to size. The dress really looks « authentic » and makes you travel in time :) Received a lot of compliments that night. The customer service is also super friendly. I highly recommand this webshop!!”

Helpful Report

Posted 2 years ago

“The clothes are beautiful but for the prices charged for the materials used are not good enough. A shirt that is £70 should not be 100% viscose. I understand it's a unique slow fashion brand but with materials like that, it's difficult to justify paying the higher price. Only a few pieces I have purchased have been worth it, mainly the denim ones. Also, the returns process can be long and drawn-out - an item I returned took 2 months (UK based) to be processed even when I reached out to customer support. Plus, you have to pay postage and return postage even when you have spent over £100 which seems a little ridiculous. The items are stunning and so cool, and I have ordered and kept a couple of things, but the above is just my personal experience.”

Helpful Report

Posted 2 years ago

Hello there, Thank you for taking the time to leave your feedback! We are so sorry to hear that you are unhappy with the quality of the product you received. I have passed on your feedback to our designer as we value any comments that could help us improve our future collections. In terms of returns we aim to process all refunds within 7 days of receiving them however this is sometimes not possible. Our sincerest apologies for the delay! In relation to your return delay, I have passed your feedback onto our team as we aim to process all refunds within 7 days of receiving them, our sincerest apologies for the delay! We would love to offer our customers free returns in the future however currently as a small business we are unable to provide this. Please do not hesitate to reach out to us if you need anything else at all! Peace, Love & Flower Power, THS x

Posted 2 years ago

“Half of my wardrobe is Hippie Shake I am so happy always when I recieve the clothes”

Helpful Report

Posted 2 years ago

“AMAZING quality and never ending compliments ♥️ all the love”

Helpful Report

Posted 2 years ago

“Very beautiful styles but I ended up pretty disappointed in the boots I ordered (which isn't what you want for $200+ shoes). The sizing was not accurate to what was promised or how they stated conversions were. Hoping I get over them looking a bit clunky for my feet since return isn't a good option and they're a beautiful design. I do really like the body suit I got from them though and things arrived quick, even to the US.”

Helpful Report

Posted 2 years ago

“I am in LOVE with their clothing style, I couldn’t resist buying a couple pieces- they came fast for coming from the UK, and the quality is incredible!!! The sizing chart is also so helpful because i had no idea what size i would be in UK!”

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Posted 3 years ago

“Beautiful products, great service!”

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Posted 3 years ago

“£3.95 postage then have to pay postage for return….bit of a rip off as the item purchased was £95 surely could’ve done free postage!!”

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Posted 3 years ago

“I love the clothes ! Its made with good quality fabric ❤️”

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Posted 3 years ago

“I absolutely love the design of these products. I’m located in the United States and it can be hard to find these styles. I would just love to see a little bit more of a smooth transition from placing order to receiving order. A lot of the items are pre-order, which is great, but the estimated ship date gets pushed back frequently I have noticed. The change in ship date should definitely be communicated via email to those that have placed an order and are waiting. Other than the shipping disconnect, a great company with great products!”

Helpful Report

Posted 3 years ago

Hello Erin, Thank you for taking the time to leave your feedback! We are so sorry to hear that your order was delayed! Unfortunately we experienced some supplier issues with certain pre-order products which is why your order was not sent on time. Moving forward we are hoping to have less items on pre order to minimize the delay with customers receiving their parcels! We have taken on board this feedback and will look to change processes so this does not happen again in the future. Please do not hesitate to reach out to us if you need anything else at all! Peace, Love & Flower Power, THS x

Posted 2 years ago

“I love this brand so much, each collection gets better and better. The quality is amazing and I feel like a queen in every piece I own 💛”

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Posted 3 years ago

“I absolutely love all of the Hippie Shake collections. The clothing is really high quality and perfect for festivals or going out with friends. My favourite dress is the Shake n' Boogie Angel Sleeve Lace Mini Dress, I wear it a lot! I can't wait to try the new collection, Rising of the Moon. I would highly recommend Hippie Shake.”

Helpful Report

Posted 3 years ago

“Love shopping at the Hippie Shake , and love the latest collection too. All my previous purchases have been well made and good quality, I think good value too, the items wear well again and again . I have only returned once as the item was too small , refund very quick and no problem. Highly recommend.”

Helpful Report

Posted 3 years ago

“The Hippie Shake is an amazing company! My daughter and I feel like we have friends there that really care. Anytime we’ve had questions or needed an order rushed we’ve always been able to count on the good people with The Hippie Shake. And did I mention the amazing quality of everything we’ve ever purchased? We love this company!!! 💖☀️😊👍”

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Posted 3 years ago

“I now own a dress, a scarf, and a pair of boots from The Hippie Shake and I love every piece! I always get compliments when I wear them out. Absolutely worth every penny. I will be ordering again. Highly recommended.”

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Posted 3 years ago

“Absolutely wonderful customer service, after running into supply issues Catriona went above and beyond to get me my order. It arrived super quick. Love my coat. Thank you”

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Posted 3 years ago

“I had a really great experience shopping with The Hippie Shake. Every time is so beautifully made! Timeless and I'll love them forever. Customer service was excellent. I had to make an exchange as an overseas customer and Catorina was so helpful and kind.”

Helpful Report

Posted 3 years ago

“I adore this company, they have styles that just can’t be found elsewhere. My styles that have followed me through the years, but without the dreadful fabrics of back in the day. Pricing may look higher than the general high street, but these are pieces meant for long term use. ‘ future vintage’. Top quality. The sizing is true ( this is unusual currently). I’m 14 bottom and busty 16 top. Recently had to contact customer care ( advice on returns due to ordering multiple sizes). I received a full response within 24 hrs. Refund of the other size within the week. Excellent clothes and service. Thanks x”

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Posted 3 years ago

“I have so many pieces from Hippie Shake now, from the very first collection to the most recent. The quality is excellent, I recently bought the patchwork penny Lane coat from Rainbow Ladyland collection and I am so in love with it, it's warm, stunning finish and design. The pieces I have never fail to get a compliment. My only wish is that the trousers came a bit longer for us tallies, but that's just a wish list not a complaint.”

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Posted 3 years ago

“I absolutely love the clothes! But to be honest iv been super disappointed recently, there has been a few times now were i think the customer service is poor. Items always say in stock but there not there on pre order, Very frustrating when there is a count down for weeks advertising for new stock, then you see its pre order anyway! So weeks more waiting feels greedy why not just sell items when you actually have them! Really puts me off ordering. I have Ordered clothes that say in stock 48-72 delivery, then days pass with no tracking info so you need to chase them to post. Commented and emailed in the past and no reply a few times too.”

Helpful Report

Posted 3 years ago

The Hippie Shake is rated 4.8 based on 340 reviews