“NOT TO BE TRUSTED - Absolutely shocking lack of after service. Our VW crafter was taken in for a service and MOT. It was returned by Eurovans Crawley with an engine management fault. I’ve called at least 7 times to speak to the service manager Dean who refuses to call me back. If Eurovans Crawley break something, they don’t care and it’s your problem.”
“Unfortunately i have had an extremely bad experience with Kia cars. I've bought 2 new Kia cars recently (64 and 67 plates) and have had nothing but trouble.
The car I have at present (Picanto) had it's 30,000 mile service last week only to find out that the tyre pressure settings had been set either by the main dealers technicians or at manufacture by Kia at a dangerously low level meaning no warning signal in the inbuilt computer alighted to tell me it was being driven under inflated. The upshot of this is that both front tyres are at a dangerous level and both Kia and the main dealers, JCB Ebbsfleet, will not take responsibility for their error. I completed a complaints form with both Kia and the main dealer at JCB Ebbsfleet and after 8 days I was still not contacted in any way. I followed up today and was told it's not their problem and they have no interest in it.
They have left me with a car which is a potential death trap and have no interest in putting their errors right.
BEWARE !!!! They sell you are car but after that your on your own, after sales care is non existent, their complaints procedure is an absolute joke.
Needless to say I will never buy another Kia and certainly not through JCB Ebbsfleet Kia dealership who have really been shown up to be very poor and extremely unprofessional”
