“The sleep station team were so helpful and professional throughout my purchase process. I had ordered the most beautiful armchair for my new house, which they happily agreed to keep hold of until my move date. Unfortunately the chair won’t fit my new house (I didn’t measure properly) so when I requested a refund, they did so promptly. Wouldn’t hesitate to use them again in the future. Thanks again for your help.”
“Excellent. Customer service is brilliant and they were happy to answer all my queries. Fair prices and quick delivery, even in the current pandemic! I would highly recommend!”
“I have recently bought a bed (home style opus) and a mattress (deluxe natural touch 2000) from The Sleep Station; I was really surprised how effectively this Company dealt with my order in a lockdown; a phone line was normally busy, but they replied to my emails promptly and provided me with all necessary details about the products and delivery. There was a slight delay due to the current situation, but it is understandable... All in all, I am pleased with the provided service and both products!”
“Great customer service, great product, great prices. Resolved an issue with the original delivery (their suppliers fault) very quickly. Would recommend this company!”
“Ordered the mattress on line and received confirmation email. Heard nothing for 4 weeks when the delivery company contacted me, and feel that there could be more reassuring interaction from Sleepstation. They tend not to answer the phone but DO respond quickly to emails. I wasn't available on my allotted delivery slot and having read the poor reviews regarding delivery, was relieved my neighbour was able to supervise the delivery. Old mattress removed and new one left in its place.
All in all, the whole episode was 4 weeks from placing order to delivery and was totally problem free, and the mattress was around £100 less than shop prices. Would thoroughly recommend Sleepstation”
“Ordered a king size bed . It was delivered really quick and it was half the price of anywhere else. Also free delivery. The bed was so easy to put together I managed to do it myself within half an hour and it looks amazing . Will definetly recommend this place to everyone .”
“The order went very smoothly because of their excellent communication throughout the whole process. We were very happy with the bed too which offered the biggest discount!! I would definetely recommend The Sleep Station and will use them for future purchases.”
“I ordered three of the same bed from sleep station and I was emailed to check I definitely meant to order 3 which I thought was good customer service. I was kept up to date with the despatch and delivery and the beds arrived in the allocated time slot given.
Easy to assemble and very pleased with the purchase.”
“excellent service, staff very helpful and very competitive price, delivery company Panther group1st class, kept informed by email all the way.
arrived on specified day actually slightly earlier than specified time which was excellent. our first time dealing with sleep station and would not hesitate in using or recommending them. an all round excellent experience.”
“Fantastic service! Ordered a bed for my daughter which came in the specified time slot. Great communication. One of the steps had a split in the wood, I emailed and this was dealt with promptly, I recieved the new step within 3 days. Highly recommend.”
“Fantastic value for money, with a wide range of choice. Delivery was super quick and came when it was expected. Had the wrong size bed delivered (normal double instead of a small double) but that was soon rectified, they actually done me a favour sending out the bigger bed! Very helpful customer service, and I even recommended this website to my parents when they started redecorating their bedroom”
