The Turf Laying Experts Reviews

Name: The Turf Laying Experts
Address: Lower Street, Pulborough, Pulborough, West Sussex
Rating: 4.44

4.4 Rating 55 Reviews

87 %

of reviewers recommend The Turf Laying Experts

Company Reviews

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Visit Website

Phone:

08007747296

Email:

contact@theturflayingexperts.co.uk

Location:

Lower Street, Pulborough,
Pulborough
West Sussex
RH20 2BL

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The Turf Laying Experts 5 star review on 27th June 2025

Mrs A Stockton

The Turf Laying Experts 1 star review on 28th March 2025

Julia

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“COWBOYS AVOID AT ALL COST”

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Posted 3 months ago

“The transformation is incredible and my expectations have been exceeded. The company was recommended to me by a close by neighbour and they haven't disappointed. Polite, punctual and clearly knowledgeable workers. The whole process has been hassle free. I have already asked them to come back to returf my back garden in September.”

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Posted 4 months ago

“From start to finish the turf laying experts were fantastic. The whole team were great and carried out the work professionally and on time. The price wasn't crazy either, unlike some quotes I got. My garden looks wonderful and i can't thank them enough. 10/10.”

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Posted 4 months ago

“Very happy, great price. The guys are all very knowledgeable. Claire has been very helpful before and after the installation. Highly recommend”

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Posted 5 months ago

“I received a no hassle, prompt and professional service with a quality product at a fair price with excellent workmanship. Thoroughly recommended.”

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Posted 5 months ago

“DO NOT USE THIS COMPANY. Very poor quality of work. The new lawn is not level with our patio (by at least an inch) and lumpy beyond acceptability. Add to that unprofessional conduct in leaving the place in a mess and the doors to my property wide open as they left which is a security risk. They haven't even acknowledged my complaint. Wish I'd taken note of the other negative reviews and used another company.”

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Posted 7 months ago

“Amazing! I'm beyond happy. Thank you so so much.”

The Turf Laying Experts 5 star review on 21st February 2025

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Posted 8 months ago

“Very professional from the get go. Couldn't ve happier with the service I've received from ttle and my new lawn has far exceeded my expectations.”

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Posted 1 year ago

“Lawn look good when first put down, Day 1 started to sink in places, Day two Sank even more, Day three inspection below turf revealed stones and hardly any top soil, quote showed 10m3 of topsoil to supply for 200m2, I only saw about 2 Ton arrive. Further inspection soil put on top of existing lawn, old lawn not removed or rotavated in places, Day 5 Turf dying, even after turf watered every day constantly, Turf not knitted together just butted up, so shrinkage gaps more than should be. Promised to return at correct, didn't arrive, ignores calls, ignores, texts, ignores emails, To do this to other trades who have relied on their trust is despicable”

The Turf Laying Experts 1 star review on 28th May 2024

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Posted 1 year ago

“Used this company recently after having them recommended to me and I haven't been left disappointed. The team did a great job and carried out the work professionally and efficiently. I can highly recommend the turf laying experts. Thank you guys.”

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Posted 1 year ago

“Really happy with the job. The guys were great. Worked hard and got the job done in one day. No payment upfront. Good communication throughout. No complaints.”

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Posted 1 year ago

“Had my lawn laid six weeks ago and I am very happy with the end product. In addition, I thought the price was very reasonable compared to other quotes. I would, without hesitation, recommend this company.”

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Posted 2 years ago

“I recently had the pleasure of using this exceptional company for their turf laying service, and I couldn't be happier with the final results. The whole process was handled with expertise and professionalism, resulting in a extremley well done job that exceeded my expectations.”

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Posted 2 years ago

“Absolutely must advise to stay well clear. Paid £750 to replace a bumpy 38 year old lawn with too much meadow grass runners in it. New turf is poor quality, had potato peelings in it or in the topsoil leading to potato plants everywhere, plus other weeds, but more than anything else it is ridden with meadow grass and its runners that need digging out and reseeding. Gave up after 6 months as lawn ****ing awful. Paid another £500 to another company who couldn't believe the shoddy quality and workmanship done by the "turf laying experts"!! - some improvement immediately but three months later the lawn had turned back to how it was when laid, but with now nine months meadow grass growth - at least twice as bad as what we had removed - and even more uneven. They did nothing to flatten the lawn area. and filled our green bins with soil and grass, so heavy the council would not take them. A 40 sq.m. lawn done in a few hours - no chance they could give it the attention it really needed. Looks like we need to start again, at more and greater cost - but this time with a company with half a clue what they are doing. Shame we didn't read the reviews first - although back then all were "Anonymous" and only one bad review referring to another bad review that had been deleted. We did call with issues early on but were basically told to go forth and multiply with no customer service offered at all. If you do use this company only pay by credit card so you are protected financially if they give the same quality and service we got.”

Helpful Report

Posted 2 years ago

“Absolutely must advise to stay well clear. Paid £750 to replace a bumpy 38 year old lawn with too much meadow grass runners in it. New turf is poor quality, had potato peelings in it or in the topsoil leading to potato plants everywhere, plus other weeds, but more than anything else it is ridden with meadow grass and its runners that need digging out and reseeding. Gave up after 6 months as lawn ****ing awful. Paid another £500 to another company who couldn't believe the shoddy quality and workmanship done by the "turf laying experts"!! - some improvement immediately but three months later the lawn had turned back to how it was when laid, but with now nine months meadow grass growth - at least twice as bad as what we had removed - and even more uneven. They did nothing to flatten the lawn area. and filled our green bins with soil and grass, so heavy the council would not take them. A 40 sq.m. lawn done in a few hours - no chance they could give it the attention it really needed. Looks like we need to start again, at more and greater cost - but this time with a company with half a clue what they are doing. Shame we didn't read the reviews first - although back then all were "Anonymous" and only one bad review referring to another bad review that had been deleted. We did call with issues early on but were basically told to go forth and multiply with now customer service offered at all. If you do use this company only pay by credit card so you are protected financially if they give the same quality and service we got.”

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Posted 2 years ago

“overall, had a good experience using turf laying experts. the only issue I had was the last minute change of plans when they had to change the day they were coming out to me. Luckily they re-arranged for 2 days later but it was a bit of a pain as i had taken the day off work origianlly. however, i am happy with my new lawn and shouldn't complain.”

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Posted 2 years ago

“All the way through I was kept up to date about everything. I called up and asked for a price and within three weeks they had booked me in and completed the work - to a very high standard. The ladies in the office were informative and quick to respond to my emails/calls and the turfers on the day were genuine and hardworking. Very happy that I used this company.”

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Posted 2 years ago

“I had my lawn laid a few years ago but it didn't take too well. This time I researched some different companies and came across the turf laying experts online. I asked for rowlawn turf which they got for me and the team were very professional and helpful and the garden looks really good. I didn't find any fault with using this company. I would happily reccomend using them.”

The Turf Laying Experts 5 star review on 25th April 2023

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Posted 2 years ago

“Had a great experience with this company. Very reasonably priced and didn't ask for any money until they had done the work, which I couldn't be happier with. Friendly team and they know about what they do. I was recommended them and will now recommend them myself to others.”

The Turf Laying Experts 5 star review on 16th April 2023

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Posted 2 years ago

“Extremely happy with this company. After moving into our new house, my wife and I had to redo the very neglected garden. A lot of work needed doing but nothing was too much for these guys. We postponed getting the garden done for a while as we couldn't find a company that would take it on! (Not all of it anyway). Eventually, I came across the turf-laying experts on google and got a quote from them. After a few emails and a phone chat, we decided to go ahead with them and give our garden the makeover it so desperately needed. The office was fantastic and always quick to respond. The turfing chaps were a delight to have at our property and didn't stop working all day. They left us with a cleared garden and a new lawn. They tidied up afterwards and my wife and I can't believe how good everything looks. The price wasn't the cheapest but also not the most expensive quote we got. There was a little extra work to do once they were on site but they stuck to the quote they gave us and didn't charge us. A huge thank you again to you all!!”

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Posted 2 years ago

The Turf Laying Experts is rated 4.4 based on 55 reviews