Thistle and Spire Reviews

Name: Thistle and Spire
Address: 20 w 20th Street, 1103, New York, New York
Rating: 4.82

4.8 Rating 1,042 Reviews

95 %

of reviewers recommend Thistle and Spire

4.8

Based on 1,042 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Thistle and Spire:

Proudly female-founded in Brooklyn in 2015, Thistle and Spire was created to give a beautiful boost to anyone who needs a lift, literally and figuratively. Fed up with the same old stale styles and beauty standards, we were inspired to do things daringly different and to give you that extra edge to put power into every moment.

Visit Website

Phone:

0413667326

Email:

hello@thistleandspire.com

Location:

20 w 20th Street, 1103,
New York
New York
10011

Write Your review

Tell us how Thistle and Spire made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love your products so I just wish more of them fit me.”

Helpful Report

Posted 1 day ago

“Last year I loved all the pieces I bought, but this year's purchases have been a let down. Considereing I'm buying from Canada it's quite expensive to have this happen.”

Helpful Report

Posted 3 days ago

Hi Tova, Sorry to hear we missed the mark this time. Could you please let us know what the issue is so we can look into it for you? Send through an email to hello@thistleandspire.com and we'll get this sorted for you. xx

Posted 3 days ago

“Arrived quickly. Nice quality. Love the adjustable concept. But not really practical for big boobs!”

Helpful Report

Posted 2 weeks ago

Hi Mandy! We're sorry to hear this style wasn't right for you. We focus on creating pieces that suit a variety of body types, which is why we've added adjustability to almost all bras. We offer free returns and exchanges so you can find your perfect fit! xx

Posted 2 weeks ago

“Shopping was easy. Shipping was timely. Overall I'll give it another chance.”

Helpful Report

Posted 2 weeks ago

“Ok customer service but weird sizing and cheap quality”

Helpful Report

Posted 3 weeks ago

Hi Babe! We take pride in producing high quality pieces, so we're sad that the quality wasn't up to standard for you. We do offer returns and exchanges, so you can find a piece that you love. xx

Posted 3 weeks ago

“Designs are great. Would love more options that flatter various body / breast shapes.”

Helpful Report

Posted 3 weeks ago

Hi Elizabeth, Thanks for the feedback, we'll pass it onto our design team xx

Posted 3 weeks ago

“I am not too impressed.”

Helpful Report

Posted 1 month ago

“Amazing, it’s my favorite lingerie!”

Helpful Report

Posted 1 month ago

“Customer service and return service was excellent. Product quality could use improvement.”

Helpful Report

Posted 1 month ago

“I love the design and the quality. The measurement was way off so it's hard to say what future purchases would be like.”

Helpful Report

Posted 1 month ago

“Overall it’s beautiful, but the wired piece isn’t a good fit”

Helpful Report

Posted 1 month ago

“I have had some serious issues with the quality of some of the pieces....”

Helpful Report

Posted 2 months ago

Hi Babe! We're sorry to hear that. I can see that you've reached out to our customer service and someone has been in touch to sort this out for you. xx

Posted 2 months ago

“Good customer service, not the best quality for what you're paying.”

Helpful Report

Posted 2 months ago

“Returns were easy to process online, shipping to a little longer than expected. The disappointing fit might keep me from coming back.”

Helpful Report

Posted 2 months ago

Hi Jessica, Thanks for the feedback! We aim to offer the highest quality products, so we're sad to hear the fit wasn't right for you this time. We'd suggest trying out a few different styles and reaching out to our customer service team with any fit questions you might have. We know you'll find something you love next time! xx

Posted 2 months ago

“It seems like a great company and I will try again. I love supporting women-owned!”

Helpful Report

Posted 3 months ago

“Usually a fan, but disappointed with this order.”

Helpful Report

Posted 3 months ago

“In general, I love Thistle & Spire. But I was disappointed in the quality of this particular product.”

Helpful Report

Posted 3 months ago

Hi Kathryn, We're sorry we fell short for you here! We do offer exchanges, so you can swap it for something you love! xx

Posted 3 months ago

“Would order again as products look lovely. Excited to try their lingerie”

Helpful Report

Posted 3 months ago

“Good and bad experience. I may or may not try to buy from Thistle and Spire again.”

Helpful Report

Posted 4 months ago

“As a huge T&S fan, I’m not sure what’s happened with your craftsmanship and quality control as my last 10+ items had the same issue. I had to return almost all. Extremely disappointed and frustrating, especially when I paid extra for fast shipping. And love the look of your stuff. I hope you fix this soon! I even ordered TEO Cirsi corsets to compare and they both had separate craftsmanship issues.. I am a SW with over 20k followers on X/Twitter and have always promoted your items through my various photoshoots. Thanks for listening. I hope it makes a difference,”

Helpful Report

Posted 4 months ago

Hi Heather! Thank you for your ongoing support! Quality is one of our top priorities, so we are truly embarrassed that this happened, and we want to make it right! One of our customer service team members will be in touch shortly to get this sorted for you. xx

Posted 4 months ago

Thistle and Spire is rated 4.8 based on 1,042 reviews