Thread The Word Reviews

4.9 Rating 1,657 Reviews

Happiness Grade

Company Reviews

About Thread The Word:

Hi there, we’re Thread The Word!

We’re an Australian business located in Melbourne and dedicated to creating beautiful, personalised blankets. All of our blankets are an order of one and knitted just for you.

We are very passionate about making all of our products in Australia. We have been producing personalised gifts for over 10 years in the photo industry.

Our blankets are knitted from 100% combed cotton. Combed cotton is super soft and we do not use any harmful chemicals so they are perfectly safe for babies and children.

We hope you love your blanket as much as we loved creating it!

Refunds

16.67%

- Difficult

Visit Website

Phone:

1300 086 238

Email:

hello@threadtheword.com

Location:

43, Lakeside Avenue,\n43, Lakeside Avenue

16.67%

Industry Average

“ I have bought over 10 Christmas stockings from thread the world. I purchased another this past December and it arrived with a hole in it. I had to use a glue gun to get through Christmas. I have requested a refund for weeks and nobody will do it. Horrible for customer service. ”

posted 3 months ago - Jackie Freeman

“ Basically told me to go back to Thread The Word for full refund. ”

posted 4 months ago - Tracey Q

“ They then refuse to give a refund as shipping delays "do not qualify". ”

posted 5 months ago - Amanda

“ I received my blanket and the colour was very different to the one on the website. I reached out to the team and they did not offer a refund as I was not happy with my purchase. Very disappointed - I love supporting small businesses but this one does not have good customer service and false advertising. ”

posted 10 months ago - Anonymous

Read all reviews on
Thread The Word Write your review on
Thread The Word

Thread The Word Reviews

Refund - Difficult