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Total Cards Reviews

4.8 Rating 4,034 Reviews
B-
Happiness Grade

About Total Cards:

We're the Cheapest and most Reliable TCG Store online specialising in all major games. We stock Thousands of products from Pokemon, Magic the Gathering, Yu-Gi-Oh!, Cardfight Vanguard, Weiss Schwarz, Dragon Ball Super, Dungeons & Dragons and much more! We also stock the very best in card protection, board games, video games and comic books!

We have reviews from customers who we've helped save money and deliver the very best service! With years of experience, and millions of cards sold we're the highest-rated and trusted place for all your TCG supplies.

With Free delivery for UK customers on orders over £20, reward points on every order, epic giveaways running every week, and our very own rewarding affiliate program, it is no wonder that we have amassed a following of awesome customers who trust us to deliver the highest quality service, order after order!

Cheapest Prices
We won't be beat on price! We are dedicated to being the cheapest retailer for all of your favourite gaming items and products! If you find another retailer that has us beat, then just let us know and we'll do our best to price match!

Comprehensive Support
We offer round-the-clock support on our site and social media profiles for any customer queries and questions! Our dedicated support team are super passionate about what we stock and always want to give you the 5* service that you deserve!

Massive Range
With Thousands of products on our site, our Product team are always working hard to ensure that we have the latest product with enough stock to go around! If we don't have what you're after, just drop us a message through our support or social media channels and we'll do our best to get what you're looking for!

Visit Website

Phone:

03335770094

Email:

support@totalcards.net

Location:

6 Maple Way,\nDurham Way South,\nNewton Aycliffe

Total Cards have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their returns process and refunds.

A

Price - Excellent

96.87%
Industry Average
Very quick delivery cards arrived in good condition and I received what I was expecting at a cheaper price than elsewhere online
- Reece Loake
I have bought from Total Cards a few times and every time the quality is worth the price that you pay. That always arrive reasonably quickly aswell (1 and a half weeks) considering they come from the other side of the country
- Corey Munday
They have a wide range of products to choose from and fair prices on everything. One thing I will suggest is having some product at msrp on release day so people can get product for a cheaper and more affordable price so they don’t have to buy from scalpers.
- Lucas Park
A

Delivery - Fast

97.65%
Industry Average
Always speedy delivery, items always in great condition and some lovely pulls from Pokemon cards. There’s great product selection to meet your budget I will continue to buy from Total Cards!
- Jessica Mcfarlane
Quick delivery with good prices. Arrived in a couple days. Wish I could have got one of the other Eeveelution binders on delivery but they were collect in store only. Got some great hits so I can't complain too much.
- Andy Sin
Very quick delivery cards arrived in good condition and I received what I was expecting at a cheaper price than elsewhere online
- Reece Loake
F

Returns Process - Difficult

0.00%
Industry Average
The statement advising they’re not returnable is also not included in their Returns & Refunds page, it’s hidden in the T&Cs page.
- Anonymous
F

Refunds - Difficult

33.33%
Industry Average
Order 1 - I ordered a few individual cards, they couldn’t complete the order and provided me a refund for the missing card.
- Anonymous
It's current business day 5 & the refund process has not even started.
- Oliver
Terrible service ordered a starter deck from here which was on pre-order had no updates during the process unless I messaged them. When I asked for a refund after waiting 3 weeks I got told it would take 10 days that’s fine but then I recieved an email after 8 days saying they had only just processed the refund
- Anonymous
98.67%
Industry Average
Great service will use again
- MR RYAN CROSBIE
First time preordering, great service
- Anonymous
good service,fast delivery, amazing condition cards
- Anonymous