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Total Cards Reviews

4.8 Rating 3,932 Reviews
B-
Happiness Grade

About Total Cards:

We're the Cheapest and most Reliable TCG Store online specialising in all major games. We stock Thousands of products from Pokemon, Magic the Gathering, Yu-Gi-Oh!, Cardfight Vanguard, Weiss Schwarz, Dragon Ball Super, Dungeons & Dragons and much more! We also stock the very best in card protection, board games, video games and comic books!

We have reviews from customers who we've helped save money and deliver the very best service! With years of experience, and millions of cards sold we're the highest-rated and trusted place for all your TCG supplies.

With Free delivery for UK customers on orders over £20, reward points on every order, epic giveaways running every week, and our very own rewarding affiliate program, it is no wonder that we have amassed a following of awesome customers who trust us to deliver the highest quality service, order after order!

Cheapest Prices
We won't be beat on price! We are dedicated to being the cheapest retailer for all of your favourite gaming items and products! If you find another retailer that has us beat, then just let us know and we'll do our best to price match!

Comprehensive Support
We offer round-the-clock support on our site and social media profiles for any customer queries and questions! Our dedicated support team are super passionate about what we stock and always want to give you the 5* service that you deserve!

Massive Range
With Thousands of products on our site, our Product team are always working hard to ensure that we have the latest product with enough stock to go around! If we don't have what you're after, just drop us a message through our support or social media channels and we'll do our best to get what you're looking for!

Visit Website

Phone:

03335770094

Email:

support@totalcards.net

Location:

6 Maple Way,\nDurham Way South,\nNewton Aycliffe

Total Cards have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their returns process and refunds.

A

Price - Excellent

96.57%
Industry Average
So worth the price, amazing delivery and a free piece of candy :3 very happy with my now 200 added mantyke and mantine cards
- Liam Hall
Prices and stock on website was well stated and a decent price and fairly good availability.
- Anonymous
It came quickly and the even included some goodies inside. I don't love pokemon but my partner took great delight in the included sticker. Also lots of people have been price gouging chaos origins so it's really great you guys are being fair. Keep up the great work!
- Harry Smith
A

Delivery - Fast

97.61%
Industry Average
So worth the price, amazing delivery and a free piece of candy :3 very happy with my now 200 added mantyke and mantine cards
- Liam Hall
Really helpful and very fast delivery of my dragon ball masters booster boxes. They also gave some little sweets as a bonus which you don't see a lot. A little goes a long way. Look forward to using you guys ASAP.
- Ryan Hobman
Very good overall, was sorting my cards and needed some dividers for my etbs, couldnt find anything cheap or the right amount i wanted online, here it was cheap, i got exactly as many as i wanted, and fast delivery.
- Harry Gowlett
F

Returns Process - Difficult

0.00%
Industry Average
The statement advising they’re not returnable is also not included in their Returns & Refunds page, it’s hidden in the T&Cs page.
- Anonymous
F

Refunds - Difficult

33.33%
Industry Average
Order 1 - I ordered a few individual cards, they couldn’t complete the order and provided me a refund for the missing card.
- Anonymous
It's current business day 5 & the refund process has not even started.
- Oliver
Terrible service ordered a starter deck from here which was on pre-order had no updates during the process unless I messaged them. When I asked for a refund after waiting 3 weeks I got told it would take 10 days that’s fine but then I recieved an email after 8 days saying they had only just processed the refund
- Anonymous
98.66%
Industry Average
Great service
- Anonymous
Great service and quick delivery times
- Michael Embree
Awesome customer service and delivery was as expected, on time and very fast and packaged perfect. Would 100% recommend
- Sam Wassell