Total Mortgage Solutions Reviews

Name: Total Mortgage Solutions
Address: Pickford Street Mill, Pickford Street, Macclesfield, Pickford Street Mill, Pickford Street, Macclesfield, United Kingdom
Rating: 4.67

4.7 Rating 24 Reviews

92 %

of reviewers recommend Total Mortgage Solutions

Company Reviews

Questions

Visit Website

Phone:

01625 783 783

Email:

annmarie@totalmortgage-solutions.co.uk

Location:

Pickford Street Mill, Pickford Street, Macclesfield,
Pickford Street Mill, Pickford Street, Macclesfield
United Kingdom
SK11 6JD

Write Your review

Tell us how Total Mortgage Solutions made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor customer service, financial advisor did not follow up or complete paperwork required for policy, advisor did not attempt to return or respibd to any emails or text messages sent.”

Helpful Report

Posted 6 months ago

“Excellent service from Jonathan and all the team can’t recommend highly enough even with a few hiccups along the way nothing was too much trouble and was kept informed at each and every step with my mortgage application”

Helpful Report

Posted 3 years ago

“Ben was extremely helpful and maintained contact with myself through every step, adapting things and finding better deals. Even with my long working hours he persevered in staying in touch via text and email which is really convenient. Great company who I would highly recommend and certainly use again! Thank you :)”

Helpful Report

Posted 3 years ago

“Excellent from start to finish. Kept us informed throughout. Will definitely recommend”

Helpful Report

Posted 3 years ago

“I used Jonathan and Alanah to consolidate debt and remortgage . They where fantastic start to finish even when I contacted on weekends Jonathan always responded to answer my questions would highly recommend”

Helpful Report

Posted 3 years ago

“The customer service was outstanding we are very pleased we used Minto they are Very professional and always on hand with any query’s. I felt so reassured by them and I felt I could ask anything and not feel stupid if I didn’t understand. I highly recommended if you are considering to use them then do you will be pleased you did.”

Helpful Report

Posted 3 years ago

“Brilliant service from Ben. We couldn't have navigated this process without him! Has saved us a fortune monthly and will have such a positive impact on our financial well being. Ben worked tirelessly to gain us the best deal possible despite a few hurdles encountered. Well recommended as it took away the hard work and stress on our end as Ben handled everything”

Helpful Report

Posted 3 years ago

“I am very impressed with the length of time taken and the commitment from the entire team. Good work done, thank you.”

Helpful Report

Posted 3 years ago

“Jonathan was very helpful in providing the mortgage we needed and kept me informed through the whole process.”

Helpful Report

Posted 3 years ago

“Ben was very helpful and kept me up to date throughout. Would definitely recommend.”

Helpful Report

Posted 3 years ago

“Excellent support . Ann Marie was a Mega star. He support was terrific. Within 2weeks our remortgage with through straight forward. Highly recommended. £1,014 better off. Am buzzing. Thanks to Ann Marie and Alanah. You two were fab.”

Helpful Report

Posted 3 years ago

“Really good customer service and the whole process was pretty much effortless. Everything was sorted and completed within a month.”

Helpful Report

Posted 4 years ago

“Ann Marie was absolutely amazing throughout all the process & ours was a lengthy one as we had to wait on POA. Nothing was too much trouble always on hand to help in any way with a quick respond too. Very helpful & reassuring would highly recommend. Fantastic from start to finish. Thanks for all your time & patience.”

Helpful Report

Posted 4 years ago

“We received excellent service from Annmarie and Briony when re mortgaging to consolidate some debts. Nothing was too much trouble and they dealt with us in a caring and considerate manor putting us at ease through the whole process. Having quite a bit of debt that we needed to consolidate I wasnt looking forwards to the process but felt no judgement what so ever from Annmarie and we feel that she has really helped us out of a bad situation. Thank you so much. I wouldn't hesitate to recommend your services and will be returning in two years time when our mortgage is up for review again.”

Helpful Report

Posted 4 years ago

“Jonathan H. was amazing with our remortgage. Professional and informative, he provided us with timely support and guidance and was responsive at all times. He went above and beyond to give us thorough advice. Would certainly recommend and use again!”

Helpful Report

Posted 4 years ago

“Wonderful service from start to finish. Re mortgage made very easy and any concerns thoroughly explained. Would highly recommend, months costs have reduced by around £600.”

Helpful Report

Posted 4 years ago

“What great service and what a great help Annmarie and Briony are. They put your mind to rest from the off and you can sit back and let them do all the work for you and come up with the best solutions to meet your requirements. Highly recommended.”

Helpful Report

Posted 4 years ago

“Excellent efficient service Jonathan was very responsive to emails”

Helpful Report

Posted 4 years ago

“Ann Marie was professional and knowledgeable. I felt like she was advising me always with regard to the best financial solution for myself. When asked to check another option (despite prob instinctively not being suitable) she did so and logically explained the benefits and negatives of the other approach; comparing with data and a good explanation. She responded to all work in a timely manner and drove through some extra information checks when required.”

Helpful Report

Posted 4 years ago

“I was advised by Annmarie that she had been able to put together a proposal to a mortgage company which met my needs, only for her to realise about a week later that what she could offer fell considerably short of what I would need, therefore it wasn't worth going ahead with it.”

Helpful Report

Posted 4 years ago

HI there thanks for you review we take any negative feedback seriously as we pride ourselves in offering a first class service to our customers. We did try numerous lenders in terms of getting you an approved mortgage. Sometimes on further investigation with the mortgage company or because lenders change their criteria on a regular basis without advising advisors in advance circumstances change. Until we get to offer stage we can never guarantee any proposal. My apologies you felt we had not served you well on this occasion and we wish you all the very best. Many thanks Annmarie Mintup

Posted 4 years ago

Total Mortgage Solutions is rated 4.7 based on 24 reviews