“I have used Troo health on a number of occasions now to help with my suppliments. I like the fact that the products are made in the UK which supports domestic industries. I also like the fact that the containers can be posted through a letter box and you can choose which delivery service. I tend to use 2nd class post as I am never in a rush to get the suppliments.”
“Purchased some Marine Collagen powder and the results have been amazing! My hair and nails look and feel lots healthier already! Also the vitamin gummies taste amazing!! Would highly recommend Troo Healthcares products!!”
“Troo appear to be above average in service and quality of product. As a consumer however the efficacy of the goods is difficult to prove. Competition is hammering at fillers in products, and seeing how the Vit C has changed from a capsual to a massive pill, one wonders how much of it is the actual Vc.
The plastic containers are not that good for the environment but do go through the letterbox.”
Hi Colin. Thank you very much for your valued feedback. We just wanted to address your comments of the vitamin C changing. It hasn't changed - it is just that you seem to have ordered a different product on your most recent order than you did in the one before.
For the most recent order you ordered vitamin C 1000mg tablets (https://www.troohealthcare.com/vitamin-c-1000mg-120-tablets) - these are a big tablet and require binders to hold the tablet together. In your previous order, you ordered our Acerola vitamin C, which is a food-form vitamin C supplement (https://www.troohealthcare.com/vitamin-c-cherish-food-form-120-capsules). Although both of these are vitamin C products, they are in very different formats. You can see all of our vitamin C options here - https://www.troohealthcare.com/vitamin-c
In terms of our containers, we try to maintain a balance between environmental responsibility and ensuring the maintenance of the integrity of the food. All of our containers are recyclable and we also contribute regularly to environmental projects across the globe - https://www.troohealthcare.com/supporting-our-environment.
Thank you for your continued support and if we can help with anything further please get in touch.
Dear Walter,Thank you so much for taking the time to provide us with your feedback regarding your recent experience with Troo Health Care Ltd. We truly appreciate your thoughts and insights.
With regards to your most recent order, this was shipped on the same day the order was placed (28th March 2024). If you have still not received it please can you contact our customer support team and we will be glad to assist.
“Very reliable suppliers with good communication . They have a extensive range of supplements etc. at very competitive prices. I have bought many times from them and will continue to do so.”
“Had a good customer service experience, I received the wrong product but they were quick to assist my and the issue was corrected within days. Much quicker resolution than other companies. It’s good to see a manufacturer selling products directly, everything is clearly labeled with specific active ingredients displayed.”
“Troo health has a good web site with easy to order products . Their products are in a white plastic container which is much better than boost pack for the environment . Price is competitive and it’s the only place I can get vitamin k7 which is so important for everyone. Heart and bone health .”
