“It downloaded few episodes quickly and since then, despite my super-fast optical fiber access, speed has been decreasing constantly as it is by design.
Now, a single download takes up to 5 hours! Totally unusable. Refund impossible.
0 stars would have been more accurate but 1 is the minimum.”
“This app and its company is a Rip-OFF bigtime. I purchased the app and used it for one day. I was extremely dissatisfied with its performance. I immediately asked for a refund which was well within the 5 days alloted for refunds. They gave me the runaround and after 3 weeks, they denied my refund after I incessantly asked for a refund. Bad support, bad business and application is not worth the money. Buyer beware!!!!”
“I contacted TunePat the day the charge was made for the renewal of my 1 year subscription on 02/02/20/2022 and asked for and received a cancellation of the subscription. I was notified by email this cancellation was accepted. This was well before their stated 5 day cancellation period would have expired. The have refused to refund the payment. It's a shame; the software was good, the company is not. In effect they indicate that once they have your money it's gone. They feel free to ignore their own policies when it suits them. I would recommend avoiding this company. I have found a better software. One not limited to a single site for video downloading. It's called PlayOn.tv .”
“Be carefull to the money return policy.
If you go to purchase on your website, you will see a 5 / 30 days money back guarentee. This is a lie.
If you're not happy with the software, you will discover that the exclusions cover nesrly everything. In fact the "guarentee" is excluded for nearly everything.
Let's summarize, you can obtain a refund if you did not get the key to activate the software and that they did not answer to a support ticket you submitted.
Well, this is not a guarentee, just the normal business way.
Let's add you cannot really trst the software (you can only download 5 minutes of a video)
There are several (better and cheaper) software around that can be tested and with a 30 days money back guarentee. I woul advise you to check them.
In summary, if you want to buy from them, be sure of your choice.”
