TWC Draincare Ltd Reviews

Name: TWC Draincare Ltd
Address: The Stables, Grizzlefield House, Felixkirk Road, Thirsk, North Yorkshire
Rating: 4.75

4.8 Rating 65 Reviews

92 %

of reviewers recommend TWC Draincare Ltd

Company Reviews

Info

About TWC Draincare Ltd:

TWC Draincare Ltd provides a drainage services, including drain unblocking, drain surveys, drain repairs and septic tank servicing/maintenance throughout the North East, Yorkshire and Lincolnshire.

Visit Website

Phone:

03333052243

Email:

help@twc-draincare.com

Location:

The Stables, Grizzlefield House,
Felixkirk Road,
Thirsk
North Yorkshire
YO7 2ED

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“TWC sorted our drainage issue . Very friendly service over the phone and Charlie who unblocked our drain was very professional and thorough in sorting the problem. Thank you”

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“Friday morning, visitors expected sewer blocked nightmare !! A phonecall to Draincare a pleasant lady said no problem an engineer will be with you later today. About 1 hour later Martin arrived. Within the hour problem solved. What first class service fantastic and well done highly recommend.”

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“Thankyou TWC Draincare Ltd for fixing my blocked drain the service provided was prompt and excellent from the initial call to the lady on reception to the engineer on call Charlie who was friendly professional and knowledgeable and provided a first class service fixing my drainage problem. TWC Draincare are highly recommended.”

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“Visited within an hour of request. Service excellent. Cleaned and tidied drain area on completion. A little expensive but the service and politeness worth it.”

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“Came to my rescue! Efficient, prompt and definitely value for money, thank you so much Martin , a life saver!”

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Always happy to help - we're pleased we could sort the problem for you. Thanks for taking the time to leave a review.

“This is the second time we have used TWC. What an outstanding service. From our first phone call at 5.45 pm in the evening, we felt reassured that our problem could be dealt with in a timely manner. Julie was lovely. We were updated on Martin's progress & he arrived promptly. He is knowledgeable, professional with a friendly manner, & used incredible equipment to identify the problem. He dealt with it & offered measured, long term help & advice. I have no hesitation in recommending this company. Thank you once again TWC.”

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Thank you so much for taking the time to leave a review. We're always happy to help!

“I made the call to TWC the lady was happy, helpful and arrange a visit within the next 2. Hours. Charlie came checked our blocked drain. Got to work on clearing it out. Flushed and cleaned all our drains. Perfect job. He was friendly, very helpful and professional. We were very pleased with the information he gave us. Very reasonable price done within the hour. Thankyou TWC. Definately recommend TWC Draincare Ltd.”

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Thank you for taking the time to leave a review, we very much appreciate it. We're pleased the issue is all sorted and were very happy to help.

“My blocked drain was cleared exactly 2 hours after I called TWC to request their help on 30.12.24. Also I received by e-mail their report on the cause of the blockage and the action taken within minutes of requesting it the next day. Definitely 5-star service. John Gifford.”

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Thank you for taking the time to leave a review, we do appreciate it as they make a big difference to our business. We're so pleased we could help out.

“I phoned TWC on 23 Dec about a blocked drain at our home, fearing we’d have to wait until after Christmas. But no, Charlie got here and fixed the problem the same day. In the dark and in the cold. A great service. Second time we’ve used TWC. Excellent on both occasions.”

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We were happy to help - and so pleased Charlie could get the issue sorted for you. Thanks for taking the time to leave a review - it is very much appreciated.

“Would certainly recommend TWC Draincare. They provided an efficient service - arrived on time, friendly and got the blocked drain cleared within the hour. When the invoice was sent they attached photos of the work that was done.”

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Thank you for taking the time to leave a review - and we are always happy to help!

“Engineer arrived promptly and worked in a very efficient, courteous and professional manner. Problem was identified as being a water authority problem and advice was given. An very good service and would use TWC again.”

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We're so pleased Charlie could help and that the water authority have now sorted the issue for you. Thanks for taking the time to leave a review - it is very much appreciated.

“We rang TWC on the morning we discovered the blocked drain and their engineer arrived early afternoon the same day. Darren did a great job of unblocking our kitchen external drain and checked the system right through and beyond our gated driveway. We would most certainly recommend TWC. Thankyou, Paul.”

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We really appreciate you leaving us your comments and are so pleased Darren was able to help.

“From making the initial appointment to have the drains scanned to the work being completed we received an excellent service both from the engineer and the lovely lady in the office. Highly efficient and professional. Would have no hesitation in using them again and also recommending them to anyone who need their services.”

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We're always happy to help and are so pleased that the issues are now resolved! Wishing you well in your new home.

“Friendly and efficient.”

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Thank you for taking the time to do this - we very much appreciate it.

“Excellent Service. Martin the engineer texted in advance as promised and arrived promptly at the arranged time. The stubborn blocked drain was then dealt with expertly within the timeframe and for the cost that had been quoted. Martin was very polite and also offered helpful tips to prevent future blockages. Everything is now operating as it should and I would thoroughly recommend TWC Draincare for such work.”

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Thank you for taking the time to leave us a review, we're so pleased we could help and that everything is now running smoothly.

“TWC cannot be recommended highly enough. Fast efficient and very effective service from initial office contact to appointment on the day with Charlie. Such a crucial service when dealing with such unpleasantness- and very cost conscious from a customer service perspective. Knowledge and future advice from Charlie was gratefully received. TWC are a very trustworthy company with likewise colleagues! Thank you for your brilliant service!!”

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Thank you so much for taking the time to leave us a review - we're always very conscious that dealing with drain issues can be daunting so we always try to be as clear and helpful as we can. We're so pleased Charlie was able to you sorted but if you do have any further issues you know where we are!

“Very approachable people. Excellent service with detailed condition report on our long sewer pipe (45m) with photos. Good value for the work involved in camera checking whole length and jetting same.”

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Hi Michael - thank you so much for taking the time to leave us a review. We're always happy to help!

“We’ve been using TWC Draincare for regular servicing at Thirsk Racecourse, and their service has been nothing short of excellent. The team is highly professional, reliable, and always quick to respond to any issues. Their customer service is top-notch, and they consistently go above and beyond to ensure everything runs smoothly. We’ve been thoroughly impressed with their attention to detail and commitment to keeping our facilities in top condition. Highly recommended!”

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Thank you for taking the time to leave this - it's always a pleasure working with you guys too. Yours is a place our engineers are always happy to visit and receive a warm welcome when they do.

TWC Draincare Ltd is rated 4.8 based on 65 reviews