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Van Ninja Reviews

4.9 Rating 146 Reviews
97 %
of reviewers recommend Van Ninja
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About Van Ninja:

Van Ninja provides long-term van leasing to UK businesses and sole traders.

Working with some of the top finance lenders in the UK, Van Ninja acts as a broker to connect leasing customers with the most suitable finance lender.

The focus is on helping the customer. Van Ninja staff will speak directly to each customer to help them find the right vehicle for their needs with a payment profile that suits their finances.
Van Ninja works differently to other leasing providers in that it owns vehicle stock directly. This ensures customers can receive a very swift turnaround from enquiry to delivery, as Van Ninja controls all steps in the process.

With Van Ninja, ply-lining and delivery are free of charge. No reservation deposit is required, and there is nothing to pay until the customer has received the vehicle.

Visit Website

Phone:

03301220102

Email:

lease@vanninja.co.uk

Location:

Transflex House,
Teesway,
Stockton-on-Tees
County Durham
TS18 2RS

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Prestcott C
Unverified Reviewer
“thank u for sorting the van it was a brilliant experience with Oliver”
Helpful Report
Posted 3 years ago
GARY P
Verified Reviewer
“The best van buying experience ever. Will deal with again. Dave King was especially so professional and made the process so easy.”
Helpful Report
Posted 3 years ago
Anna O
Verified Reviewer
“Very fast communication and up to date information. Would highly recommend VanNinja, they were also able to get a hard to find vehicle when others wouldn't. Many thanks to the team at VanNinja”
Helpful Report
Posted 3 years ago
James L
Unverified Reviewer
“Very good they got me a van when needed”
Helpful Report
Posted 3 years ago
Andrew D
Unverified Reviewer
“Overall everything was ok but After signing the lease documents I didn't have a delivery date. I made multiple phone calls to try and find out the date, the people I spoke to were polite but couldn't give me any idea. I found this very frustrating especially as on the day I was told the delivery date I had already phoned that same morning only to be told 'we don't know when we are getting the vehicle, it's out of our hands'. In the end it was just over 5 weeks wait which in my opinion was too long for a vehicle which was supposed to be in stock. I was told 3 to 4 weeks originally. I was very pleased to receive delivery of the vehicle on 16th June, However the is an intermittent fault with the electrics. Sometimes you can not turn on the air con at all, adjust the radio volume, adjust the fan speed which is stuck on full blast, and the buttons to access settings for the radio, phone, driver functions, vehicle setting do not work. Sometimes they do and so they don't. It really is very frustrating and I do not know what to do other than try and get it fixed at a local Vauxhall vivaro garage? Not great for a brand new van.”
Helpful Report
Posted 3 years ago
Andrew D
Verified Reviewer
“Overall everything was ok but After signing the lease documents I didn't have a delivery date. I made multiple phone calls to try and find out the date, the people I spoke to were polite but couldn't give me any idea. I found this very frustrating especially as on the day I was told the delivery date I had already phoned that same morning only to be told 'we don't know when we are getting the vehicle, it's out of our hands'. In the end it was just over 5 weeks wait which in my opinion was too long for a vehicle which was supposed to be in stock. I was told 3 to 4 weeks originally. I was very pleased to receive delivery of the vehicle on 16th June, However the is an intermittent fault with the electrics. Sometimes you can not turn on the air con at all, adjust the radio volume, adjust the fan speed which is stuck on full blast, and the buttons to access settings for the radio, phone, driver functions, vehicle setting do not work. Sometimes they do and so they don't. It really is very frustrating and I do not know what to do other than try and get it fixed at a local Vauxhall vivaro garage? Not great for a brand new van.”
Helpful Report
Posted 3 years ago
Barbara R
Verified Reviewer
“Very good service, quick, professional and courteous! Would definitely recommend them and would use them again.”
Helpful Report
Posted 3 years ago
Russell
Unverified Reviewer
“A great experience. We received a fast and effective response to our inquiries from the team who managed to sort our new vehicle fleet with limited fuss and effort. Could not recommend highly enough.”
Helpful Report
Posted 3 years ago
Thanks for the great review! We're happy we could get you sorted, and hope you're happy with your new van.
Posted 3 years ago
Lewis M
Verified Reviewer
“Very professional and great communication from start to finish. Delivered on all promises. Jordan in particular was very easy to deal with and always came straight back to me, even answering on his day off. Would highly recommend the company and Jordan!”
Helpful Report
Posted 3 years ago
Neil W
Verified Reviewer
“We had been looking to replace our company van for some time without success due to long lead times. Came across Van Ninja and from time of contact to delivery was around 3 weeks. Couldn't fault the customer service either, they kept us updated all the way through. Harryette Claydon couldn't have been more helpful.”
Helpful Report
Posted 3 years ago
Jeremy B
Verified Reviewer
“Sound honest advice from a very professional company. Lara made the whole process simple and straightforward.”
Helpful Report
Posted 3 years ago
Sean O
Verified Reviewer
“GREAT SERVICE EASY TO DEAL WITH VERY PROFESSIONAL”
Helpful Report
Posted 3 years ago
Dariusz K
Verified Reviewer
“Highly recommended company and many thanks for Jordan for great service”
Helpful Report
Posted 3 years ago
Adrian D
Verified Reviewer
“Fast delivery and very helpful staff”
Helpful Report
Posted 3 years ago
Luke W
Verified Reviewer
“We Would definitely recommend, our rep Dave was extremely helpful. Plus very competitive on prices”
Helpful Report
Posted 3 years ago
Kev
Verified Reviewer
“Brilliant service all round.”
Helpful Report
Posted 3 years ago
Darren
Verified Reviewer
“The team couldn't do enough to help me get everything sorted in a timely fashion and the communication from Start ti Finish was first class. Fantastic communication and couldnt of done any more to help me. Very knowledgeable and great customer service. I would recommend this company to anyone trying to get a van”
Helpful Report
Posted 3 years ago
Laura
Verified Reviewer
“Jordan made the process simple and straightforward”
Helpful Report
Posted 3 years ago
Bill P
Verified Reviewer
“I made an enquiry about replacing my current fleet as I am unhappy with current provider, the service is usually very poor. But after discussing everything I needed with a young lady called Olivia Hornby, everything was sorted and wrapped up with in a week, from deciding on vans to arranging credit and delivery, excellent service!”
Helpful Report
Posted 3 years ago
Paul F
Verified Reviewer
“Easy and very quick to sort. Definitely use again”
Helpful Report
Posted 3 years ago
Van Ninja is rated 4.9 based on 146 reviews
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