Wellworking Reviews

Name: Wellworking
Address: Western Avenue Business Park,, Mansfield Road,, London, City of London
Rating: 4.96

5.0 Rating 1,485 Reviews

99 %

of reviewers recommend Wellworking

5.0

Based on 1,485 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

02031100610

Email:

info@wellworking.co.uk

Location:

Western Avenue Business Park,,
Mansfield Road,,
London
City of London
W3 0BZ

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Wellworking 5 star review on 29th August 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to navigate website, competitive prices against other suppliers of same products and super quick delivery with courteous driver. Would certainly recommend and use again.”

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Posted 4 years ago

“Great service, good communication - responded promptly to any queries/questions that I had. Fab product. Highly recommended.”

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Posted 4 years ago

“Perfect. Arrived exactly as expected and I am delighted with the chair.”

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Posted 4 years ago

“amazing customer service, chair was delivered within 2 days from the order, very professional communication, would highly recommend”

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Posted 4 years ago

“Really excellent ordering process and delivery. I ordered a chair on Sunday and had it delivered at an agreed time on Tuesday. Only had it a couple of hours so can't comment on the chair itself as yet.”

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Posted 4 years ago

“We've ordered a few things now and all have been great in quality and delivered by the most pleasant staff ever! It was so great to be able to have a chat with the delivery staff who knows so much about the product. Rupert delivered our most recent purchase, he's been nothing but excellent!”

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Posted 4 years ago

“Amazing company. Customer service was fantastic. Delivery incredibly quick.”

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Posted 4 years ago

“Delivery was very quick. Delivery information was excellent. I was given a one hour time slot. The chair I purchased was fully assembled and unpacked when delivered by a very friendly and helpful delivery driver, who lifted the chair just inside my door for me and showed me where the instructions were etc. Very pleased with product and the whole ordering process.”

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Posted 4 years ago

“Good delivery, product as described. Faultless really.”

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Posted 4 years ago

“Brilliant service. I bought a Mirra2 chair which arrived very quickly. After sitting in it for about a week, I just couldn't get on with it at all - far too hard on the seat and back. But one simple email to Wellworking and it was collected the next day with full refund credited back 2 days later. No quibble at all. Fantastic service. Only issue which has come to light is the inability to try before you buy, so I'm still searching for the right chair. But with brilliant returns service like this, I can't complain.”

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Posted 4 years ago

“Great service - speedy delivery and just what I expected. Thanks.”

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Posted 4 years ago

“Great price and delivery of my chair from Wellworking. Would definitely buy from again”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“The best furniture retailer, great customer service”

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Posted 4 years ago

“Really good quality chair (Humanscale Diffrient World) - Light and quiet chair. Also efficient delivery that arrived in just 2-3 days as expected! thanks to the team at Wellworking.”

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Posted 4 years ago

“I bought a chair marked 'Clearance' at a reduced price in June 2021. 3 issues made me gave 3 out of 5 rating: 1) The delivery team arranged a 1hr time slot, and was on time, but did not give me a call when or just before they arrived. Instead, they left the assembled chair & delivery note at the building lobby. It was crowded and someone might have removed it before I got to the lobby. I gave my mobile number, I think it would be good practice to call the customer for such bulky delivery. 2) I didn't get to speak to the delivery team so was not sure whether the product was cleaned or serviced before delivery. I cleaned it anyway and found a horrible amount of black compacted fine dust in the space below the chair seat. It is disappointing, because even though I got this chair at a reduced price, I still paid a big sum for it, and Wellworking staff must be better-equipped than me (with my wipes) in properly clearning the chair before it was re-assembled for delivery. From my research, other companies (Kings Office Furniture for example) assure customers that used chairs on sale are all serviced before delivery. 3) The chair didn't come with a user guide & specification list. Even something emailed or printed from online would be more helpful, if the original user guide was lost. Other than the above 2, it was alright. I'm trying out my chair, the email communication has been quite pleasant and clear.”

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Posted 4 years ago

“Very polite and helpful driver who set things up. Just what we had ordered . Efficient and very happy with quick delivery. Home office now installed”

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Posted 4 years ago

“Excellent! Really happy with my chair and the delivery was perfect. My address can be tricky to find I was able to provide clear instructions and there was no issues at all. Really impressed! Thank you ⭐️”

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Posted 4 years ago

“Great product and service, very long lead time, but that I understand that this is due to manufacturer - so 5* from me for ease of ordering, product quality and service.”

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Posted 4 years ago

“Great trustworthy company. Top class quality service and friendly and efficient delivery team”

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Posted 4 years ago

Wellworking is rated 5.0 based on 1,485 reviews