Wellworking Reviews

Name: Wellworking
Address: Western Avenue Business Park,, Mansfield Road,, London, City of London
Rating: 4.96

5.0 Rating 1,485 Reviews

99 %

of reviewers recommend Wellworking

5.0

Based on 1,485 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

02031100610

Email:

info@wellworking.co.uk

Location:

Western Avenue Business Park,,
Mansfield Road,,
London
City of London
W3 0BZ

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Wellworking 5 star review on 29th August 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought my Aeron chair from Wellworking a while ago, in large part because of their reputation for customer service, and the help they offer with set-up. I was always very satisfied with their communications, but there was a delay on the delivery day which meant I missed the chance of set-up advice. Once I finally got round to asking for this to be put right, Wellworking sent David down to my home in the South West to set the chair up to the fullest advantage - and a very good job he did of it! These chairs are an expensive, premium product, and I recommend using Wellworking for their impressive customer service ethos.”

Helpful Report

Posted 9 years ago

“Excellent. Good communication, quick delivery, on-time and professional support to explain and setup my new office chair. Can't recommend highly enough.”

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Posted 9 years ago

“I'm very please with the experience I had! I bought a Henry Miller Mirra2 chair. The delivery time was as said when bought. All my queries were answered immediately over the telephone. When expecting an email I also received a telephone call to reassure about the slot of the delivery. When the chair arrived, Philip had a very good knowledge of all the functionalities of the chair. Explained everything in a very easy way making sure that we did understand and adjusting the chair to the owner. The chair arrived in perfect conditions!”

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Posted 9 years ago

“Good online support, fast and friendly delivery. Thanks!”

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Posted 9 years ago

“Very happy with my new Herman Miller Setu chair from Wellworking. Looks great and extremely comfortable - less imposing than the Aeron and saved a packet too! Superb comms from Wellworking, really fast delivery, 2hr timed slot, charming driver, would score higher than 5* if possible!”

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Posted 9 years ago

“The gentleman who delivered the chair was extremely helpful, knowledgeable, and provided a superb tutorial on the functionality of the chair and how it should be used in conjunction with the desk. Absolutely exceptional customer service. Many thanks”

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Posted 9 years ago

“Excellent service: knowledgable, friendly, helpful staff.”

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Posted 9 years ago

“Excellent company good product, good price. Installers very knowledgeable, polite and helpful. Thoroughly recommended.”

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Posted 9 years ago

“I Was ordered a chair as a surprise early xmas present. Was alerted several days before of proposed 1hr delivery slot. Delivered on time and Philip was great... took a lot of time showing me the basics of the chair and advice on correct set up for my situation. Philip was a wealth of information and couldn't have been any more helpful. Great chair and service to match.”

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Posted 9 years ago

“Good communication throughout, excellent delivery service, can't recommend them highly enough.”

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Posted 9 years ago

“Absolutely a joy to chat with, the team at Wellworking were always prompt with the deliveries (I had two Herman Miller Sayl chairs delivered) and let us use the trial chairs until the new ones had arrived. As they are expensive (but worth it) chairs, this was a must and I've never seen it offered anywhere else. The chap who delivered them also had vast experience in ergonomics and analysed my work space to make it more effective. Just a nice bunch of people providing a level of service quickly disappearing these days. Thanks guys!”

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Posted 9 years ago

“I bought from Wellworking because they were the cheapest - but their customer service was absolutely excellent. My chair took some time to arrive due to custom parts from the USA - but they lent me a chair until my chair was ready. I'm hoping I won't need a new chair for at least 7+ years, but if I do I'm coming back to these guys.”

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Posted 9 years ago

“Ordered a Herman Miller office chair and was delighted with the service received. Communication was excellent throughout and the delivery driver made great effort to talk through the function / setup of the chair. Highly recommend!”

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Posted 9 years ago

“Second item I have ordered from this company. Delivered on schedule by a great guy, who clearly loves his job and the company he works for - refreshing! I ordered locking castors, which were not supplied, but replacements are being arranged. It is a pleasure dealing with this company and I would not hesitate to go back to them in the future.”

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Posted 9 years ago

“Wellworking were very helpful over the phone during the ordering process. All correspondence was complete and immediate by E-mail. I new exactly what was happening re delivery and this was very early. Phillip arrived on time, carefully removed the packaging and was very informative in setting up and adjusting the chair to fit me. He also advised on the positioning of my computer screen and on the provision of a footrest. The whole process made me feel important as a customer. Nothing was too much trouble. I would recommend this company to anyone. Brian K. Spencer (Cheshire)”

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Posted 9 years ago

“I got great advice on the phone about which chair was right for me, my workspace and my particular aches and pains! No pushy sales talk - in fact, I was advised where I could save money by not adding optional extras. The chair was delivered when promised, plenty of communication along the way, by a very friendly, patient member of staff who helped me set up my workstation for best practise.”

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Posted 9 years ago

“Very responsive, great communication and service. About 3 things went wrong with my order (not their fault) and they handled everything excellently.”

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Posted 9 years ago

“Wellworking came recommended by another homeworker, so I had a good idea about the quality of service I would receive. And it did indeed live up to expectations, with two of the team delivering my chair and talking me through the correct set-up and functionality. Recommended!”

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Posted 9 years ago

“Great product. Excellent service and top delivery. Delivery guy unpacked the item to make sure all was well and also took away all the packaging! How all companies should be but never are! Leadin ft he way on service”

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Posted 9 years ago

“Excellent service from sales to delivery. Could not fault them at all.”

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Posted 9 years ago

Wellworking is rated 5.0 based on 1,485 reviews