“Your people are great at responding just wish you could talk to someone before buying the pole l needed a few questions answered but l just went ahead they emailed me eventually
Thanks for the poke cheers jo”
“Delivery was fast and within 4 days. Slightest scratches and kinks after putting it up which took two people but overall great experience for a first pole buy so far”
“My order arrived within four days of ordering it, it was super easy to set it up, I am now thoroughly enjoying my new Pole! Highly recommend!! Will definitely shop here again very high quality products.
However, I was disheartened (at first) when I received my tracking information. Perhaps the system had a glitch or a bug? it said that my order would not arrive until Jan 1st despite ordering on may 6th. I was very disappointed that it might take this long to arrive since I live only four hours from Sydney. We all know that tracking systems are not always accurate, but this was the first time I’d experienced such a long delay. I also did not appreciate the emails I received asking me to revise my review, all customers experiences are valid, even the disappointed ones.”
Hi Courtney
We recommend putting your tracking number directly into StarTrack for a more accurate delivery date.
Most recent update:
Onboard for delivery
MUDGEE NSW, 2850
Date & timeTue 10 May • 10:30am
“I haven't received my X-Pole yet, but I'm super excited! It's just arrived with the courier. Only suggestion and reason I gave 4 stars for shopping, was that I didn't know afterpay was an option until I got to check out. I would have ordered it much sooner if I'd seen it available. Very excited, thank you for the prompt organisation of the courier :-)”
“It was very easy to order and quick delivery too, which I'm very happy - thank you. But I find the inside of the B pole is very rusty. The pole wasn't in its plastic wrapping like the rest of poles & extensions. Is the rusty normal? I rub it off with methylated spirit it seems help and makes x joint sliding in a bit better and easier. Thank you”
