Xdp couriers have a Customer Happiness Grade of C-. Customers are happy with their customer service but are unhappy with their delivery.
“
Delivery driver caused criminal damage to my property, I have video and photo evidence of who did this damage and when but this company are still denying all responsibility.
”
- Anonymous
“
The driver didn't even attempt to contact me and left property for 2nd delivery attempt while I was waiting for them from morning. The service is poor and the driver didn't even bother calling me. We should avoid the merchant using this company.
”
- Anonymous
“
Get a 2 hour delivery window 5:39-7:39 and they didn't turn up until 11:15pm!! Why is that acceptable? Delivery that late at night! The driver scanned it at 9am so a 14 hour day driving. Not only waking me up with a bang on the door but unsafe driving that many hours!!
”
- Anonymous
“
She then kindly called me back and to save me a journey the driver - STEPHEN at Brierley Hill depot (DEPOT ID 432), offered to redeliver before going back to the warehouse!
Just amazing service!
The staff really do care about customer service and they go out of their way to ensure they help you as a customer and are highly reliable.
”
- Sarah kidderminster
“
Quick service only waited 3 days from the moment I placed the order till it arrived.
”
- Anonymous
