Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,761 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,761 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Luna loves it and the treats kept in it

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Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality & fast delivery.”

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Posted 3 years ago

“Always happy with my orders”

Yappy.com 5 star review on 2nd June 2022

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Posted 3 years ago

“Always love the cards from yappy.com, beautiful quality xx 🐾🐕”

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Posted 3 years ago

“We bought cushions for both Willow and Holly they are good quality and we love them cheers yappy”

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Posted 3 years ago

“Such a brilliant website, the products are so well thought out and really fit the bill for special gifts for our beloved woofies!”

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Posted 3 years ago

“Well wrapped and care in packaging items”

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Posted 3 years ago

“I gave 5 stars as Yappy are brilliant with customer service and do love them but I was a bit disappointed recently as a mug I ordered had the print on a bit wonky - the machine that prints them must have not been set right.”

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Posted 3 years ago

“Fab personalised items for your pet”

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Posted 3 years ago

“Card was lovely but unfortunately our little Louis passed away three days before his 17th Birthday😢”

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Posted 3 years ago

Hi Sandra, I am wholeheartedly sorry to hear this news. Please know that we are here anytime you need. I understand this will be a difficult time however if you would like us to remove you from any promo correspondence, feel contact our Customer Care team and we'll be able to assist you further. Best Wishes, Josh

Posted 3 years ago

“Bought a birthday card, excellent product and personalisation. Speedy delivery x”

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Posted 3 years ago

“Very pleased with card .”

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Posted 3 years ago

“Every lovely thing you could need for your dog and cat and their owner ❤️”

Yappy.com 5 star review on 31st May 2022

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Posted 3 years ago

“I was pleased with the card I ordered for my daughter's birthday. Ordering was quick and easy and the card arrived promptly. Thank you”

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Posted 3 years ago

“The items I ordered are great, the only problem was they arrived in 2 separate parcels, one of which was too late! Next time I’ll order earlier.”

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Posted 3 years ago

Hi Leila, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Josh

Posted 3 years ago

“I'm very happy with item from Yapp.com. The goods are very good quality”

Yappy.com 5 star review on 30th May 2022

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Posted 3 years ago

Hi Edyta, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks, Josh

Posted 3 years ago

“I have used Yappy a few times now. The website is very easy to navigate. My items have always arrived promptly and well packaged. Highly recommend and will definitely be ordering from again.”

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Posted 3 years ago

“Lovely card thank you, just took ages to get here which meant it was late!!! Not what I wanted for my grandpups first birthday took the specialness away.”

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Posted 3 years ago

Hi Wendy, Thank you for leaving your thoughts with us. I'm glad you love your card! Although we appreciate any and all feedback, it has brought me great sorrow and we aim to resolve this ASAP for you. By now a member of our Customer Care team has reached out to you so please keep an eye out for our email. Best Wishes, Josh

Posted 3 years ago

“Great quality, Luigi likes his bandana, very cute 🥰”

Yappy.com 5 star review on 29th May 2022

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Posted 3 years ago

“Amazing quality”

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Posted 3 years ago

“Everything is always good quality, and all orders arrive quickly”

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Posted 3 years ago

Yappy.com is rated 4.9 based on 26,761 reviews