Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,761 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,761 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Luna loves it and the treats kept in it

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Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never received”

Helpful Report

Posted 3 years ago

Hi Danielle, Thank you for taking to the time share this news. I am awfully sorry to hear this, whilst the havoc of the recent Royal Mail strikes die down, please feel free to reach out to our Customer Care team. Best Wishes, Josh

Posted 3 years ago

“Perfect Christmas present for a dog owner, she loved it”

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Posted 3 years ago

“I have a Lakeland Terrier, a breed that you very rarely see represented on merchandise, so I love being able to come to Yappy and choose from a huge selection of things. There’s always a nice flow of new lines coming though as well. It’s a brilliant site and would definitely recommend to other owners.”

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Posted 3 years ago

“Owned by the loveliest people who reflectively sell amazing products for you or your furry friend(s)! Couldn’t recommend this small business more”

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Posted 3 years ago

“Brilliant, great quality. Our dog loves it”

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Posted 3 years ago

“Pleased as usual with Yappy . Great products . Little bit disappointed with the quality of the door mat .”

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Posted 3 years ago

Hey Amanda, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear you woofed your pawchase, and we really do appreciate all the feedback we receive! I have passed your comments over to the relevant team for consideration. If you ever have any concerns or queries regarding your Yappy order, please feel free to reach out to our customer care team who would be more than happy to help. Best Wishes, Rhian

Posted 3 years ago

“I have purchased pawsonalised cards on multiple occasions and they are always top quality and arrive quickly. Great products, great price and great service - would not hesitate to recommend.”

Helpful Report

Posted 3 years ago

“Excellent quality!”

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Posted 3 years ago

“Love your stuff and Gracie and her mum loved her cushion 🐶🐾🎅🏻”

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Posted 3 years ago

“We were disappointed not to receive our last order before Christmas. It’s a shame Royal Mail have let us down with the delivery. It was a present too so not happy”

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Posted 3 years ago

Hi Jane, Thank you ever so much for taking the time to leave us this review! I can see your last order with us was placed after the cut off date for Christmas orders, and I do apologise if this messaging was missed on site. If you are still awaiting items, please do reach out to the customer care team who would be more than happy to help. Best Wishes, Rhian

Posted 3 years ago

“Love you get personalised products but delivery fee far too high”

Helpful Report

Posted 3 years ago

Hey Eileen, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear you woofed your pawchase, and we really do appreciate all the feedback we receive! I have passed your comments over to the relevant team for consideration. If you ever have any concerns or queries regarding your Yappy order, please feel free to reach out to our customer care team who would be more than happy to help. Best Wishes, Rhian

Posted 3 years ago

“Excellent choice of products.”

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Posted 3 years ago

“Excellent. Service was good and helpful including help due to Royal Mail delays. Products were great. Very pleased.”

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Posted 3 years ago

“Absolutely love Yappy. Fantastic choice of great quality products, love that you can personalise. Make beautiful gifts for pet lovers and great treats for your furbabies too. Definitely recommend Yappy”

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Posted 3 years ago

“Thank you for the book and apron, they are Christmas presents, and I am sure my brother in law and grandchildren will love them, I adore the apron, beautiful products thank you again”

Helpful Report

Posted 3 years ago

“Didn’t get my full order 😔”

Helpful Report

Posted 3 years ago

Hey Kath, Thank you for taking the time to leave us a review of your recent purchase! I do apologise that you didn't receive your full order, however I can see we did reach out to you regarding this. I do apologise again for any inconvenience caused. If you ever have any concerns or queries regarding your Yappy order, please feel free to reach out to our customer care team who would be more than happy to help. Best Wishes, Rhian

Posted 3 years ago

“Such a cute gift. Loved it!”

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Posted 3 years ago

“I think your shop is amazing .”

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Posted 3 years ago

“Excellent goods and service, great to support such a fantastic friendly team and company”

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Posted 3 years ago

“Great service and excellent products, would highly rate. Thank you”

Helpful Report

Posted 3 years ago

Yappy.com is rated 4.9 based on 26,761 reviews