Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,762 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,762 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Luna loves it and the treats kept in it

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Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. The hardback book quality cannot be faulted. Will definitely have my custom again x”

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Posted 4 years ago

“Great fun products - very entertaining products for dog lovers !!!”

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Posted 4 years ago

Hi Diana, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Lara Yappy.com

Posted 4 years ago

“Quick & efficient delivery. The actual product was a present so no feedback on that yet. Loved the website”

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Posted 4 years ago

“Tess absolutely loves her advent calendar and runs to get her treat every morning. Just worried about what will happen on the 26th December 🙄”

Yappy.com 5 star review on 16th December 2021

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Posted 4 years ago

“Sent to the wrong address have reported but no help as yet”

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Posted 4 years ago

Hi Julie, Thank you for taking the time to leave us this review, although I am sorry to hear your order hasn't been received. I can see our customer care team have reached out to you regarding this, so please do check your inbox. Kind Regards, Rhian

Posted 4 years ago

“Delivery and service excellent but disappointed with the book if I’m honest as pics not that good in respect of breed type so you can spot your pet, I probably expected too much though”

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Posted 4 years ago

Hi Fiona, Thank you for taking the time to leave us a review. I am delighted you are happy with the speed of your delivery and the service you have received from us. I am sorry to hear you are disappointed with your book. I have sent you a private message to discuss this further. Please could you check your inbox? Kind Regards, Lara Yappy.com

Posted 4 years ago

“All the items ordered are first class despite the fact that I can,t eat them Tilly Norfolk”

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Posted 4 years ago

“Loved the personalisation!”

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Posted 4 years ago

“She didn't like biscuits and she's a mastiff who will eat anything”

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Posted 4 years ago

Hi Anthony, Thank you for taking the time to leave us a review. I am sorry to hear your dog did not enjoy her biscuits. I have sent you a private message to discuss this further. Please could you check your inbox? Kind Regards, Lara Yappy.com

Posted 4 years ago

“I have bought several items for my doggy friends. The items I have purchased have been exactly as described and of a good quality. Importantly they have arrived promptly and well packaged.”

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Posted 4 years ago

“Fast service, great fun items, excellent value”

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Posted 4 years ago

“Fantastic choice of personalised pet products and quality excellent, a great website to use 👌”

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Posted 4 years ago

“Fantastic products really pleased with service”

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Posted 4 years ago

“Lovely illustrations perfect present”

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Posted 4 years ago

Hi Adithi, Thank you ever so much for taking the time to leave us this wonderful 5* review! It's fantastic to hear you are happy with your pawchase, and we sure hope to see you again soon! Best Wishes, Lara Yappy.com

Posted 4 years ago

“The book was brilliant and I am sure pepper will love his toy anything that squeaks and we have won thank you so much for such a good service”

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Posted 4 years ago

Hi Catherine, Thank you ever so much for taking the time to leave us this wonderful 5* review! It's fantastic to hear you are happy with your pawchase, and we sure hope to see you again soon! Best Wishes, Lara Yappy.com

Posted 4 years ago

“Fun range of personalised products for your dog.”

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Posted 4 years ago

Hi Rachel, Thank you ever so much for taking the time to leave us this wonderful 5* review! It's fantastic to hear you are happy with your pawchase, and we sure hope to see you again soon! Best Wishes, Lara Yappy.com

Posted 4 years ago

“Great finished product, love it”

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Posted 4 years ago

“Excellent Service Excellent Quality Very pleased with everything that I have bought. Thank You.”

Yappy.com 5 star review on 15th December 2021

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Posted 4 years ago

“The book I ordered was exceptionally brilliant much better than I thought it would be ... just so delighted”

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Posted 4 years ago

“Yappy made my dog Charlie that bit more personal and special on his birthday and Christmas I was made homeless for a while and Charlie stayed with my sister cards from Charlie gave it that more personal touch to say a big thank you 👍”

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Posted 4 years ago

Hi John, Thank you ever so much for taking the time to leave us this wonderful 5* review! It's fantastic to hear you are happy with your pawchase, and we sure hope to see you again soon! Best Wishes, Lara Yappy.com

Posted 4 years ago

Yappy.com is rated 4.9 based on 26,762 reviews