Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,761 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,761 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Luna loves it and the treats kept in it

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Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In a word ‘brilliant’ Love the cushion Cody bought his dad for Father’s Day. Really good choice. Prices not bad. Delivery good. Definitely recommend.”

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Posted 3 years ago

“Always received good service and the various things we’ve bought have been as described and good quality. I can’t remember which service(s) have delivered the items are how long they took but were never late.”

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Posted 3 years ago

“I love Yappy.com’s products. Imaginative, attractively designed and novel ideas. I especially like the cards, wrapping paper and treat tins. Our Westie especially loved his Advent Calendar last year and the refillable wooden wreath design was a great idea. We’ll be buying the bone biscuits to fill it up again this year and treating our daughter’s dog to one too.”

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Posted 3 years ago

“I have brought numerous items, leads, collars, towels, cushions, clothes and have been absolutely delighted with all the products and your excellent service. Thank you to a wonderful and First class company, be assured I will continue to use you, both for myself and dog family and for friends and I will continue to highly recommend you!”

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Posted 3 years ago

“Ollie’s mum ( my daughter) was absolutely delighted with the Find Ollie book I gave her for her birthday. Couldn’t be more pleased, thank you.”

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Posted 3 years ago

“I’ve used Yappy.com many times now and am always impressed by the service and quality.I love how you can see n example of what personalised items will look like prior to ordering.”

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Posted 3 years ago

“I'm so happy with yappy.com love the cards I buy and the delivery is spot on”

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Posted 3 years ago

“The cards are really good quality and always arrive in two to three days of ordering.”

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Posted 3 years ago

Hi Sue, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks, Josh

Posted 3 years ago

“Excellent quality, amazing items and gifts for all”

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Posted 3 years ago

“Loved peppers father's hay card that she made for her human. Greatly received.”

Yappy.com 5 star review on 27th June 2022

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Posted 3 years ago

“Was very disappointed my dogs name was not on the mug , it was a present for my son I didn’t check it first hand and when he opened it where the dogs name should have been remained blank , he did like it otherwise but I was disappointed”

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Posted 3 years ago

Hi Julie, Thanks for leaving your thoughts with us. I believe a member of our customer care team reached out regarding this. We will strive to remedy this ASAP for you. Best Wishes, Josh

Posted 3 years ago

“Sad as the fathers day card came 2 days late”

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Posted 3 years ago

Hi Joy, Thanks for taking the time to leave your review. I am awfully sorry to hear this news and by now a member of the customer care team has reached out to you. We aim to resolve this as best as possible. Best Wishes, Josh

Posted 3 years ago

“A really easy to use site a lovely choice of bits and pieces”

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Posted 3 years ago

Hi Wendy, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Josh

Posted 3 years ago

“Really great website, easy to use and fun products which are of high quality.”

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Posted 3 years ago

“Fab card and key ring for my doggy loving husband”

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Posted 3 years ago

“Order came quickly and in great condition. Gift was very much loved”

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Posted 3 years ago

“I was pleasantly surprised at the unique gifts and cards available for pet lovers and their best friends, very novel 🙂 My husband was really delighted with his Father's Day cards from our 2 girls (working Cocker Spaniel & Golden Retriever) with their names on the front. I will certainly use Yappy again thank you 😊”

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Posted 3 years ago

“Very good quality. Would definitely recommend.”

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Posted 3 years ago

“I have bought a few things over time from Yappy and they have all been amazing! I love this shop! The latest thing I bought was a large canvas, it was so reasonably priced that I wondered how good the quality would be, but like everything else from Yappy it is absolutely stunning. I 100% recommend Yappy!”

Yappy.com 5 star review on 26th June 2022

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Posted 3 years ago

“Prompt delivery and good quality card and image. Loved it”

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Posted 3 years ago

Yappy.com is rated 4.9 based on 26,761 reviews