Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,762 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,762 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Luna loves it and the treats kept in it

Visit Website

Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m always really impressed with the products I buy. They’re great quality and good value for money. Delivery can sometimes take a little longer than expected but as items are personalised, this is to be expected. Whenever I’ve had to contact anyone, the customer service is second to none. I love spoiling my dog and this site is the perfect place to do this!”

Helpful Report

Posted 4 years ago

“The book wheres Taco is good quality and arraived quickly.”

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Posted 4 years ago

Hi Moira, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks Rhian

Posted 4 years ago

“Swift delivery and extremely good quality products, Cooper and Tabby will love their gifts 😊😊😊😊😊”

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Posted 4 years ago

“Love the products”

Yappy.com 5 star review on 22nd December 2021

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Posted 4 years ago

“Good website, fun personalized Xmas presents. But personally I am disappointed with the quality of the blankets I ordered (3 of them! Very thin, soft but not fluffy) and the personalized cushions covers would have been better as pillow cases. Really like the personalized hot drink cup. Think they could have chosen better bamboozled pictures. Yet to play the personalized board game. The cooking aprons are good quality. Think I’ve bought everything!”

Helpful Report

Posted 4 years ago

Hey Katy, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear you woofed most of your pawchases, although I am saddened to hear of your disappointment with your blankets. I have contacted you privately regarding these, so please do check your inbox. We really do appreciate all the feedback we receive, and I have passed your additional comments over to the relevant team for consideration. Woofs and Barks, Rhian

Posted 4 years ago

“Didn’t receive me order”

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Posted 4 years ago

Hi Laura, Thank you for taking the time to leave us this review. I am very sorry to hear that your order has not arrived, if you have not already done so, please can we kindly ask you to contact our customer care team at help@yappy.com and we can certainly have a look into this further for you. Please do not hesitate to get in touch if we can help with anything further. Best Wishes Amanda

Posted 4 years ago

“Brilliant and excellent quality items. Everyone loves Jakes personal Christmas cards. I’ve told loads of people about your website it’s great 😊”

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Posted 4 years ago

“Very good quality at a reasonable price”

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Posted 4 years ago

Hi Kevin, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks Rhian

Posted 4 years ago

“Arrived quickly, and all as described -- thank-you.”

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Posted 4 years ago

Hey Carol, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks Rhian

Posted 4 years ago

“Brilliant and unique”

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Posted 4 years ago

Hi Tim, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks Rhian

Posted 4 years ago

“Very happy with product”

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Posted 4 years ago

Hi Sarah, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 4 years ago

“Brilliant I ordered personalised mugs, also book and Christmas cards.”

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Posted 4 years ago

Hi Rosemary, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks Rhian

Posted 4 years ago

“Brilliant on line shop,with a great variety of gifts.”

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Posted 4 years ago

Hey Janet, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks Rhian

Posted 4 years ago

“Yes love it but not received the last order of the tree decoration is Christmas one ☹”

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Posted 4 years ago

“Great products, very good quality, fun amd personal to the dogs in your life.”

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Posted 4 years ago

Hi Lorna, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks Rhian

Posted 4 years ago

“Thanks for a great service and excellent delivery and good choice . Cleo will love it”

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Posted 4 years ago

Hi Christine, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks Rhian

Posted 4 years ago

“What a fabulous idea, a brilliant website which immediately personalises your products as soon as you upload a photo! Inspired by this I ordered calendars and cushions for my daughters who will absolutely love them, can't wait to see their faces!!”

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Posted 4 years ago

“Brilliant”

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Posted 4 years ago

Hi Suzanne, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks Rhian

Posted 4 years ago

“Absolutely loved the items! Big fan of Yappy. Merry Christmas 🐶🎅🏻⛄️🎄”

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Posted 4 years ago

Hey Wendy, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks Rhian

Posted 4 years ago

“Loved the card and rapping paper be back soon”

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Posted 4 years ago

Hi Denise, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks Rhian

Posted 4 years ago

Yappy.com is rated 4.9 based on 26,762 reviews