Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,761 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,761 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Luna loves it and the treats kept in it

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Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A fantastic company! Everything I have ordered has been of good quality and arrives well packaged and very quickly.”

Helpful Report

Posted 3 years ago

Hey there, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 3 years ago

“A really nice original site, I will definitely return.”

Helpful Report

Posted 3 years ago

Hey Alan, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 3 years ago

“Love everything about this shop good quality fast posting thank you 😊”

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Posted 3 years ago

“Nice and quick”

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Posted 3 years ago

“The quality of the products are very good.”

Yappy.com 5 star review on 2nd November 2022

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Posted 3 years ago

“Bought a range of goods from cards bags Christmas sack etc and I've been really pleased with everything the print and the fabric is high quality”

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Posted 3 years ago

“All the stuff from Yappy is excellent and arrives very quickly”

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Posted 3 years ago

“Everything I order is of good quality and boe loves everything”

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Posted 3 years ago

“I bought the "Where's Winston" book for my husband who is besotted with Winston the Labrador and he loves it!”

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Posted 3 years ago

“Excellent quality products - excellent customer service!”

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Posted 3 years ago

“Just love how you personalise everything and not too over priced.”

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Posted 3 years ago

“Fun and novel ideas for pets and pet parents Great service too”

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Posted 3 years ago

“I love yappy.com,got a lhasa apso who is two on 27,12,22 and love your toys”

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Posted 3 years ago

“Lovely books. Good story. Great gifts.”

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Posted 3 years ago

“I was very impressed with the level of customer service from the Yappy staff. Each member has been so helpful and friendly. I will be purchasing more gifts for Archie and Charlie. Thanks Yappy.”

Helpful Report

Posted 3 years ago

Hi Karen, Thank you so much for taking the time to leave us such a pawsome review regarding your recent Yappy experience. As a growing business, we really do appreciate all the feedback we receive. It's great to hear about what we are doing well, and also to see in which areas we can improve & develop. If you have two minutes, it would be amazing if you could leave us a review on TrustPilot too - we are a fairly new business and it will really make a difference. The link is here: https://uk.trustpilot.com/review/yappy.com Thanks in advance for helping us. Woofs and Meows, Josh

Posted 3 years ago

“Really good very helpful and fulfilled the promise”

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Posted 3 years ago

“Bodie loved his card and had a lovely party with his family 🙂”

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Posted 3 years ago

“Very speedy delivery and quality was brilliant”

Yappy.com 5 star review on 30th October 2022

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Posted 3 years ago

“Love your App the pictures are amazing especially the Cushion so life like 😁”

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Posted 3 years ago

“Ordered personalised cards and gifts for my dog Doug a few times now , and service and quality always excellent.”

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Posted 3 years ago

Yappy.com is rated 4.9 based on 26,761 reviews