Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,761 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,761 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Luna loves it and the treats kept in it

Visit Website

Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a card but it never arrived”

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Posted 3 years ago

“My cat loves his treat tin and always comes running when he hears it!”

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Posted 3 years ago

“Always found them very helpful and friendly and recently when I had an issue with one of my products, it was resolved quickly.”

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Posted 3 years ago

“Excellent original gift idea, good quality and value for money”

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Posted 3 years ago

“Lovely high quality products. My daughter loved the card from Fred. The look of joy on her face was amazing. Thank you.”

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Posted 3 years ago

“I bought these for an anniversary present ......for her owners.... they were delighted”

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Posted 3 years ago

“Have used yappy.com before so had no worries about using them again. The walkies bag is ideal for carrying everything I need to take my dog out. Also ordered the lead which I love with her name on it.”

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Posted 3 years ago

“Good range of products,like that you can personalise them to your pet”

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Posted 3 years ago

“I have already purchased Ruby star book and i have recently purchased Were are you Ruby book I think they will make excellent presents for someone special”

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Posted 3 years ago

“Lacey loved the Birthday card for her Mummy and her Mummy loved it to with the photo of Lacey on it”

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Posted 3 years ago

“Fantastic quality products. Spoilt for choice.”

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Posted 3 years ago

“Happy with all the products I have bought excellent quality and value for money will recommend you to friends”

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Posted 3 years ago

“Willow loves her bath towel. Very good quality, and gets her dry quickly after her bath or when she's been at the beach Thank you Yappy.com”

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Posted 3 years ago

“I bought a mug and card for a present for a friend with their cat's name and lookalike pic. I was pleased with the quality and presentation of both items and it went down very well as a gift.”

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Posted 3 years ago

“Love using Yappy but Royal Mail is letting your fabulous service down. Card didn’t arrive for two weeks although you did send me a replacement which arrived very quickly.”

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Posted 3 years ago

Hi Norma, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience and I do apologise for the delay. We really do appreciate all the feedback we receive. I certainly hope we get to see you again soon to deliver a 5* experience. Best Wishes, Josh

Posted 3 years ago

“Great fun! Delivered quickly too. Thanks!”

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Posted 3 years ago

“Love yappy so much. We have a rescue and it's so hard to get mixed breed images for dog items. I've bought a few things from here and love it - my mum does too!”

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Posted 3 years ago

“Initially I was pleased with the walkies bag but on trying it was very disappointed that it wasn't long enough”

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Posted 3 years ago

Hi Irene, Thank you ever so much for taking the time to leave us this pawsome review! We really do appreciate all the feedback we receive! I have passed your comments over to the relevant team for consideration however, the measurements for the shoulder strap can be found on our website. I do apologise if these were missed when ordering. If you ever have any concerns or queries regarding your Yappy order, please feel free to reach out to our customer care team who would be more than happy to help. Best Wishes, Rhian

Posted 3 years ago

“Lovely cards!”

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Posted 3 years ago

“There are so many breed and colour options to pick from it’s easy to find your dog! Good quality and fast delivery.”

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Posted 3 years ago

Yappy.com is rated 4.9 based on 26,761 reviews