Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,761 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,761 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Luna loves it and the treats kept in it

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Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely card as described. Arrived sooner than expected so all good.”

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Posted 4 years ago

“I love all the products I have ordered from Yappy, they are good quality and always packaged well.”

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Posted 4 years ago

“She liked it. It tore too easily. Maybe line the holes with something more slippery.”

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Posted 4 years ago

Hi Nancy, Thank you for taking the time to leave this review for us. I am sorry however, to hear about the issue you had with your purchase. Could you please send over some images showing the damage to our customer care team at help@yappy.com? We can then have a look into this for you. Kind Regards, Lucy Yappy.com

Posted 4 years ago

“I never expected to be so happy with a mug😜 So happy that I’m trying to get a suitable photo of his little girlfriend....not easy when you want it to be a surprise.”

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Posted 4 years ago

“Yappy.com offers a wide selection of high quality products. It’s great having personalised items too.”

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Posted 4 years ago

“Great product, fast delivery”

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Posted 4 years ago

“Bacter - and his owners - loved it!!”

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Posted 4 years ago

“Albie loved his personalised card and birthday buns. We made buns with the cake mix so he could share them easily”

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Posted 4 years ago

“Yappy is the place to go for unusual, charming doggy themed gifts. A good company to deal with.”

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Posted 4 years ago

“How can you not love Yappy.com it is brilliant! Great products and sent quickly. We all get very excited when new themed boxes are released. Labrador runs to the gate to collect his new 'box' when we have been out and missed the delivery...even when it's not for him! His best buddy got given the last one and is apparently looking forward to his Christmas Santa paws Yappy.com box drop! It is great to compare how they both interact with their toys especially the contents of the gym box! Absolutely love it! Thank you Yappy.com.”

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Posted 4 years ago

“I was happy with the quality of my purchases. It's good that it's a personalised service, but this should not come at a high price. As a one off gift it was both quirky & fun, however I wouldn't be coming back very often for the purchases I made as they can be bought elsewhere cheaper, once people have seen something it's not that much of a surprise.”

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Posted 4 years ago

Hi Sheralee, Thank you for taking the time to leave this review for us, I am thrilled to hear you were happy with your purchase. I am sorry that you feel our prices are high, our designers work really hard to create fun, unique products and to create all of our pawsome Yappicons. We always use high quality, long lasting materials and our fabric items are finished by hand. We do believe our pricing reflects the premium quality and service our customers receive however, we will pass over your feedback to the relevant team to review. Best Wishes, Lucy Yappy.com

Posted 4 years ago

“Billy really loved his birthday treats, crisps, popcorn and beer. We would highly recommend!!”

Yappy.com 5 star review on 15th September 2021

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Posted 4 years ago

“Fantastic unique presents for dog lovers :)”

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Posted 4 years ago

“Really nice personalised doggy gifts. Good quality & fast delivery.”

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Posted 4 years ago

“Brilliant Delilah and Ripper love their personalized treat tins x”

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Posted 4 years ago

“Both items l ordered were super , great quality would definitely recommend”

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Posted 4 years ago

“LEO WAS THRILLED TO SEND HIS PERSONALISED CARDS TO HIS FAMILY! Great service , good quality products.”

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Posted 4 years ago

“Great range of good quality products and delivered within a reasonable timescale.”

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Posted 4 years ago

“Great idea. Lovely quality book and made my partner very happy”

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Posted 4 years ago

“Great new shopping experience. Love the products. Will definitely be ordering more. Everything is good quality. And I love the fact you can personalise everything.”

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Posted 4 years ago

Yappy.com is rated 4.9 based on 26,761 reviews