Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,761 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,761 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Luna loves it and the treats kept in it

Visit Website

Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always have unique gifts and cards for doggies and doggie lovers!”

Helpful Report

Posted 2 years ago

“Love this company. The items I have bought (personalised dog bowl and photo frame) are lovely. Delivery was timely and items were very well packaged. I highly recommend Happy, have ordered items from them for several years now and have been extremely pleased with all of them...”

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Posted 2 years ago

“So happy with our book. The character look just like our dog and I can’t wait to give it to my girls for Christmas. Thank you!”

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Posted 2 years ago

“I received my replacement which is now correct. However, not great quality as glue left on the actual board itself.”

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Posted 2 years ago

Hi Michelle, Thank you for taking the time to leave us this review. I am saddened to hear of your disappointment with your order, and have contacted you privately regarding this so please do check your inbox. Best Wishes, Yappy Customer Care

Posted 2 years ago

“The service has been amazing and the team are very dedicated to ensuring quality and communication. I thoroughly recommend Yappy.com for their unique products and service :)”

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Posted 2 years ago

Hey Jo, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks, Josh

Posted 2 years ago

“My gift came broken but a quick email to yappy and a replacement was with me within three days excellant customer service . My book ‘ where’s cooper ‘ is brilliant”

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Posted 2 years ago

Hi Kerith, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks, Josh

Posted 2 years ago

“Great products and super quick delivery. The personalised logo of my dogs is fantastic and can be added to loads of different items.”

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Posted 2 years ago

“I have bought lots of gifts from Yappy, and I have never been disappointed. Customer service and product quality is superb. I'm sure that I will continue to buy from Yappy for a long time.”

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Posted 2 years ago

“Ordered our Imperial Shih- Tzu Lulu a personalised food bowl . It arrived promptly and looks great. It’s a Xmas present so can’t comment on how it is in use but I’m sure she will love it 🐶”

Helpful Report

Posted 2 years ago

Hi Ken, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks, Josh

Posted 2 years ago

“Loved the bed service very good”

Helpful Report

Posted 2 years ago

Hey Diane, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Josh

Posted 2 years ago

“A unique site with wonderful gifts for the special pets in your life. Excellent customer service too with fast delivery and special discount events.”

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Posted 2 years ago

“Great cards, really well made, fast delivery really pleased”

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Posted 2 years ago

Hey Angela, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks, Josh

Posted 2 years ago

“Lovely book for Shep.”

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Posted 2 years ago

Hi Sue, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks, Josh

Posted 2 years ago

“The book is brilliant, so many different places to spot our dogs name! Brilliant! Thank you x”

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Posted 2 years ago

“Very good customer service when my package got lost. They sent a replacement out quickly and the product is excellent quality and value for money.”

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Posted 2 years ago

Hey Zoe, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks, Josh

Posted 2 years ago

“This is the second mug I have bought as a present and the quality and service can't be faulted. Photo is easily uploaded and looks great on the mug .”

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Posted 2 years ago

“Beautiful, Shiraz the cat doesn't know its z secret from Sants . X x X”

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Posted 2 years ago

Hi Susan, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks, Josh

Posted 2 years ago

“After searching for a book with a bit more content and a good read this was it. What a fantastic story and super graphics Joey featured all throughout the book along with his master Sienna. I’m really excited to give this book at Xmas knowing how much it will be loved and read.”

Yappy.com 5 star review on 2nd December 2023

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Posted 2 years ago

Hi Julie, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks, Josh

Posted 2 years ago

“I love yappy.com good selection of things for my fur baby”

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Posted 2 years ago

Hi Jeanette, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks, Josh

Posted 2 years ago

“Yappy is a fantastic site and having everything personalised to our dogs is such a lovely thing especially for presents x”

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Posted 2 years ago

Yappy.com is rated 4.9 based on 26,761 reviews