Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,762 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,762 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Luna loves it and the treats kept in it

Visit Website

Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have ordered a calendar, birthday and Christmas cards from Yappy. The items were all personalised by name and a picture of our dog. All items arrived on time, well packaged and looked wonderful. I am so pleased with this service and the items ordered have been much enjoyed. Thank you Yappy.”

Helpful Report

Posted 4 years ago

“Happy with Yappy. Product as expected and delivered on time.”

Helpful Report

Posted 4 years ago

Hey Jason, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks Rhian

Posted 4 years ago

“Quality cards excellent service will certainly be visiting site again and again for special cards x”

Helpful Report

Posted 4 years ago

Hi Margaret, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks Rhian

Posted 4 years ago

“Items arrived quickly and were of good quality.”

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Posted 4 years ago

Hey Maureen, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks Rhian

Posted 4 years ago

“Had a few cards and a mug from here in the last few months really pleased with the quality and time they took to come. Would recommend.”

Helpful Report

Posted 4 years ago

Hi Michaela, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 4 years ago

“Excellent”

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Posted 4 years ago

Hey Helen, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks Rhian

Posted 4 years ago

“Nice product”

Helpful Report

Posted 4 years ago

Hey Leanne, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 4 years ago

“I've been buying their calendars for years, all my friends and family love them.”

Helpful Report

Posted 4 years ago

Hi Denise, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks Rhian

Posted 4 years ago

“All the products were exactly as expected and when I had a fault with one customer service was friendly and efficient at solving the issue. Great service”

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Posted 4 years ago

“Super quality, speedy service they did exactly what they said they would. Will definitely buy again. And would recommend Yappy.com”

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Posted 4 years ago

“sent s a gift -they loved it!”

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Posted 4 years ago

Hi Fiona, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks Rhian

Posted 4 years ago

“Easy to order and quick to arrive. Lovely treats which was enjoyed by our dog.”

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Posted 4 years ago

Hey Elaine, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks Rhian

Posted 4 years ago

“Smashing service, we got a card and a book about our dog for our kids. They all loved it, our dog poppy almost had cuddle over dose”

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Posted 4 years ago

Hi Graham, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks Rhian

Posted 4 years ago

“What's gorgeous just like advert was bigger than expected that was a bonus”

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Posted 4 years ago

Hey Marianne, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks Rhian

Posted 4 years ago

“Fantastic customer service. Royal Mail lost my original order and within 6 hours of speaking online with Yappy a replacement was on its way. I cannot thank them enough. Looking forward to spoiling my boy with mots more personalised items in the coming months.”

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Posted 4 years ago

“I was very pleased with the item I ordered recently, which was a Christmas gift, and the recipient was pleased too!”

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Posted 4 years ago

Hi Deborah, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks Rhian

Posted 4 years ago

“Have bought quite a few different items from Yappy, and have always been very happy with the quality. Sevice is second to none, and it is particularly nice to be able to support a smaller family run business.”

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Posted 4 years ago

“Excellent service. Received a broken water bowl and it was replaced swiftly.”

Yappy.com 5 star review on 3rd January 2022

Helpful Report

Posted 4 years ago

Hi Angela, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks Rhian

Posted 4 years ago

“Great service wide variety of products very highly recommended”

Helpful Report

Posted 4 years ago

Hi Lauren, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks Rhian

Posted 4 years ago

“Your sizing is very small so unfortunately even tho the hoodie was lovely my daughter can not wear it”

Helpful Report

Posted 4 years ago

Hi Tracey, Thank you for taking the time to leave us a review of your recent purchase! We really do appreciate all the feedback we receive, and I have passed your comments over to the relevant team for consideration. If you ever have any concerns or queries regarding your Yappy order, please feel free to reach out to our customer care team who would be more than happy to help. Best Wishes, Rhian

Posted 4 years ago

Yappy.com is rated 4.9 based on 26,762 reviews