Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,761 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,761 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Luna loves it and the treats kept in it

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Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I did not receive this item”

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Posted 2 years ago

Hi Nicola, Thanks for taking the time to leave your review. Although saddened to hear this news - I can see that you have received correspondence from our Customer Care team who have advised the current situation of your parcel. If you can respond at your earliest convenience, that'd be great. Best Wishes, Josh

Posted 2 years ago

“Great personalised products and service - thank you!”

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Posted 2 years ago

“The mug was well received by the owners, and Gracie still manages to wake them up early , so very apt. Really well received . Good service as ever”

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Posted 2 years ago

“Excellent product Excellent service fast delivery can't ask for anything more thank you”

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Posted 2 years ago

“I Absolutely love yappy ,use it for all our personalised cards and gifts ,would definitely recommend, thanks again yappy x”

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Posted 2 years ago

“Very sturdy bowl, with a great design so far i have had the bowl just over two weeks and it gets washed nearly 2-3 times a day and the picture and design has shown no signs of fading. Great product for if your going away or your dog doesn’t always eat right away and you want to save the food for later. As the lid keeps any bugs or flies out and the food fresh. My dog is a cairn terrier and i found the small bowl to be the perfect portion size (just for size reference)”

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Posted 2 years ago

“Us all the time FABULOUS 👌”

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Posted 2 years ago

“Amazing selection of gifts and items to create for each of your furry friends. Quick and easy ordering and fast delivery too, will definitely be ordering again.”

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Posted 2 years ago

“Nicely printed quality t shirt”

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Posted 2 years ago

“Lovely product”

Yappy.com 5 star review on 5th July 2023

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Posted 2 years ago

“Love the products that yappy provide..always been a hit when given as gifts”

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Posted 2 years ago

“Very nice looking personalised doggy bowls. Durable and easy to clean. Happy with my purchase and love the little Staffie faces on my dog’s bowls.”

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Posted 2 years ago

“Whilst the greeting card was good the tie was abysmal. The quality and look of it was like something you'd get in a cheap, tat shop, shiny and oddly textured, looking little like the website, apart from colour. Sadly I didn't read the small print so couldn't return in.”

Helpful Report

Posted 2 years ago

Hi Jane, Thank you for taking the time to leave your review. Although extremely saddened to hear your words and your overall Yappy experience, I have looked into this and can see that you have reached out to our Customer Care Team prior to leaving your review; who have followed procedure in line with our quality assurance and returns information. If you ever need anything, we're just a message away. Best Wishes, Josh

Posted 2 years ago

“Bentley and his dad lived there new pillow”

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Posted 2 years ago

Hey, Thank you so much for taking the time to leave this wagnificant review for us. I hope you can come back and shop with us again soon! Kind Regards, Amanda Yappy.com

Posted 2 years ago

“Little Miss Muffet actually crossed over the rainbow bridge at the beginning of May. When I saw the new picture service you were offering I decide to have one done for her Daddy as a last Father’s Day present from her. He absolutely loves it. Thank you Yappy.”

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Posted 2 years ago

Hiya Charlotte, Thank you ever so much for taking the time to leave us this woofly review! Although Little Miss Muffet is no longer with us, it's fantastic to hear your Yappy experience was a 5* one and we're here anytime should you need us in the future. Woofs and Barks, Josh

Posted 2 years ago

“Bought the where’s “dog name” book and the ruff notes book, both really great gifts, well received. Arrived in good time and excellent condition. Definitely recommend.”

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Posted 2 years ago

“Loved it all”

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Posted 2 years ago

“Loved the cushion I ordered”

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Posted 2 years ago

“Apron purchased for fathers day gift. Great quality and loved by the recipient.”

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Posted 2 years ago

“All the products are of exceptional quality and are always delivered on time. Great company!”

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Posted 2 years ago

Hey there, Thank you so much for leaving this furbulous review, we really appreciate it. We hope to see you again soon! Kind Regards, Amanda Yappy.com

Posted 2 years ago

Yappy.com is rated 4.9 based on 26,761 reviews