Yard Direct Limited have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Simple to navigate website. Excellent price and free delivery of velux window, which I hope to receive in 5 days or less. Many thanks
”
- Roger
“
The product arrived in advance of the original delivery date very pleased especially with the price.
”
- Alan Garbett
“
My second order placed with Yard Direct as they offer a quality service and product at a competitive price, hence why I am a returning customer. Happy to recommend.
”
- Gary
“
Worth noting that you can’t choose date and time of delivery.
”
- Ms Karen Wilson
“
Very easy to deal with, helpful as always with a swift delivery
”
- Anonymous
“
Simple to navigate website. Excellent price and free delivery of velux window, which I hope to receive in 5 days or less. Many thanks
”
- Roger
“
We recieved a refund for the difference in cost of the two flashing kits (£38.
”
- Anonymous
“
I have used this company in the past and will be my first port of call for my velux products. The customer service is excellent and products are priced competitively
”
- Jonathan Brown
“
The Customer service I received was world class , with James helping and guiding me through the process of ordering.
”
- Neil Ellis
“
This is the second time that we have purchased roof light windows and on both occasions the service, quality of service and value for money has been superb.
Highly recommended.
”
- Gary Smylie
