Yell.com Reviews

1.2 Rating 529 Reviews
C-
Happiness Grade
C-

Customer Service - Average

56.25%
Industry Average
I said I'd just cancel the direct debit then, and was told it will not end my Yell service.
posted 1 month ago - Anonymous
Avoid. Service is poor. They over charge and use Wix to create sites. We managed to create a better logo using other apps. Took 4 onboarding calls for them to create and understand the business. Tie you in to a "contract" that you have to pay and told me I am expected to pay when Ive tried to cancel. We havent used the service and have paid a one off fee and monthly fee of over £1000!!!
posted 5 months ago - Anonymous
I have told them that I won't be paying this as I'm not getting the service and now they have instructed solicitors to try and recover their 'debt'.
posted 6 months ago - Matthew Walne
I refuse to pay for a a service that does not work.
posted 6 months ago - RS
Worst Experience and Service Ever Straight to the point, made an instalments plan with Yell to build me an e-commerce website using their so called "advanced" website plan, so at this point i'm paying instalment plan + website hosting and "maintenance", (it sounds hilarious at this point).
posted 6 months ago - Edson Oliveira
Very bad service at all !
posted 6 months ago - Stoyan Denchev
Yell remove genuine negative reviews (N&N Removals) because the owner asks, regardless of it being a genuine negative review - how is that informative? 22 FAKE 5 stars reviews though, from profiles with no other reviews? This enables theses rogue traders. Poor service, Trading Standards anyone..?
posted 7 months ago - Anonymous
Do not use yell we have been with yell since may 2022 and have payed them £3000 per month for there service with very little return and then we find out they look at the website 2 times per month then to top it up they will not relieve my google account back to me so are very happy To ruin my business terrible company
posted 7 months ago - Anonymous
Terrible service charge so much for little return will not return my google ads account as the locked me out of admin even thought we have payed £3000 per month from last march 2022 we keep ringing them for them to hand my account back and they seem to ignore me and say it can take up to 3 week to transfer back to me which I have been explained to it take 10 mins we have been in touch with trading standard as well and are keep an eye on this company
posted 7 months ago - A Longo
Being a new company I have to make sure I spend money wisely advertising my services.
posted 10 months ago - Max May