“No refund or exchange possible
Shoes were too small, arrived with no paperwork.
Have emailed them several times and got no response re refund/exchange.
there is no address or phone number on website.
I cannot therefore get a refund or exchange
Do Not use this company”
“I’ve emailed to enquire about my order. Its been a month and still no shoes! I’ve emailed them multiple times to ask about it, but no response whatsoever! Dont buy from them!”
“No response at all when I enquire about sending shoes back that were the wrong size. I had asked for a replacement size which were delivered, still without any communication from Yellow Mountain staff. New shoes were sent but one of the pairs was the wrong design. It seems that I now have to pay the postage to return something that was their mistake. No response to any emails or voicemails left at the number. I do not recommend you buy direct from Yellow Mountain Martial Arts!”
