Yodel Reviews

“ As "proof of delivery," they attached a photo of a random brown door, even though my door is white. ”

“ tracking showed my package was out for delivery then the next update 5 days later said return to sender. Hopeless and their support just says contact the sender to raise a claim. They didnt lose it...you did. incompent support and drivers ”

“ I admitted the driver to my block of flats.....then nothing. No parcel at my door...Yodel update said 'left in shed'. I live in a flat...I do not have a shed and delivery specifically says 'deliver to door of...'. I am currently looking after my 3-year-old granddaughter so cannot go looking for my parcel. I'm not holding out hope it will be found tomorrow. Shoddy service. ”

“ Waiting at doors, speaking with neighbours, writing notes, and leaving delivery slips are not tasks that take just 2–3 minutes—they often require much more time and effort. ”

“ My parcel, which required a signature, was supposed to be delivered on two consecutive days, yet no timeframe was provided, even though Yodel claim they offer 2-hour delivery slots. ”

“ Basically, two false delivery attempts and then another day back at their depot. ”

“ Worst delivery company ever!!!! Couldn’t even deliver to the correct address and terrible customer service only after leaving a bad review still nearly a MONTH later promising and then unpromising to get my item to me just messing me around with stupid emails!! Avoid using this company at all costs they need to be shut down ”

“ Yesterday I was informed that my delivery was two drops away, this was in the morning but my parcel still hasn’t arrived. I’ve tried to call them but it’s a complete waste of time. In my experience and therefore my opinion, I wouldn’t use them for delivering anything even remotely important. I gave them one star but that’s over rating them by at least one star. Beyond useless. 🤬🤬🤬🤬🤬🤬 ”

“ 4 failed deliveries and counting saying they need more information to access the address. Have given them full instructions and What3words details multiple times but nothing changes. Useless customer service in an Indian call centre that can't help at all. The worst delivery company in existence. I try to avoid any company that uses this incompetent mess of a service. ”

“ Lied multiple times they had attempted delivery. contacted Yodel customer services who confirmed the driver was no where near my address when photos were taken against a pinned address that wasnt anywhere near me Shocking. Cant meet targets so say delivery attempted and dont even turn up. In 2025...we have cameras Yodel ..so stop lying. ”