Yodel Reviews

“ Three days they pulled the "we missed you" trick with no attempt at delivery. Ended up just returning to sender to get a refund. If I knew they used Yodel I wouldn't have ordered with them ”

“ Two deliveries in 4 days by this company have both arrived late wasted 2 afternoons waiting in at my expense and cost for them not to arrive. No updates, location coincidentally stops working for where the driver is. Cannot get through on the phone and live chat is as much use as a chocolate teapot!. If they give a delivery date and time, dont believe it.... ”

“ Yodel do not "deliver" they drop things at your door( quite often in poor weather) and leave without ringing or knocking at the door. Their delivery ethos? Cheap and nasty. ”

“ Third time I have bought goods to be delivered by Yodel (through Ebay) and the third time the delivery has sat at a depot less than an hour from me for a week or moved around various depots steadily getting farther away from the final destination. ”

“ Tracking of my item from Yodel states it was delivered to my property and left in a safe place ( Front Porch ). My property does not have a front porch since the property is a Victorian terrace ! Consequently the item has not been received despite my partner and myself being present at the property all day to take delivery! Useless company. ”

“ saw the driver go straight to the bins and leave parcel there. didn't knock, no delivery confirmation. not acceptable. ”

“ Given a delivery window so stayed in to receive it. Checked the live map tracker and no movement all day. No live chat available (despite it being plastered all over their website) and no way of chasing the delivery. Also, because it is now "out for delivery" (despite no movement in over 12 hours!), I now cannot update the delivery option to leave with a neighbour as I will not be available tomorrow. Horrific service ”

“ Very bad The worst delivery services ever I have waited the whole day for an Argos parcel with a time window 12-2 and it did not come Very hard to be able to talk to a human on chat Very difficult to talk to them on phone The agent I talked to was very unhelpful and not understanding or supportive at all. And until now parcel is not received. ”

“ My parcel has been out for delivery for a week! ”

“ Absolutely dreadful....2 days in a row i got a load of lies saying why it hadnt been delivered....first saying delivery attempted nobody home.....second day they said i refused delivery.....utter lies.....ive now directed them to deliver to a locker....at least they cant use those excuses,but god knows whats next.....save yourself a headache and use a different courier....these guys are cowboys ”