Yodel Reviews

“ Three days they pulled the "we missed you" trick with no attempt at delivery. Ended up just returning to sender to get a refund. If I knew they used Yodel I wouldn't have ordered with them ”

“ Awful customer service lost package no refund they do not do nothing they only claim they delivered it no responsibility at all. ”

“ I contacted Yodel and after their “investigation” they could not determine the location of the parcel and I was told to contact the retailer for a refund. ”

“ Now I have to file a police report, request a eBay refund AND reorder the items asap before Christmas - so thanks Yodel for your incredibly poor delivery service and poor ability to rectify a situation YOU created. ”

“ I then contacted the store where i purchased the item from by email and explained the issues i have experienced and within a few hours they sorted out a refund for me. ”

“ Yodel do no answer the phone, do not answer emails, do no offer webchat on their website (despite claiming to) One month later, still no contact, still no parcels, still no refund, now I've nothing - Thanks for ruining my Xmas :( So stressful, I can barely describe - please avoid at all costs. ”

“ Had my children's advent calenders for over a week, still no delivery date and it's the 2nd December so useless now. Spoken to 2 different customer service agents online who were no help, also made an official complaint with no response. At least the company I ordered from gave me a refund so I've been able to go to out and buy some more ”

“ Scum of the earth! Had my parcel for 11 days and never delivered it. Telling me they’ve lost it but won’t issue a refund. I had over £300 worth of clothes and they can’t even deliver it ”

“ This cowboy courier firm delivered my item to the wrong address and even took a picture which was only given to me two days later. Yodel don't contact you in 24hrs, they only pretend to be concerned. Try getting a simple acknowledgement of you're item being misdelivered for a refund from the retailer, how are Yodel still trading?. ”

“ An apology and a refund for the extra paid for the signature was all I wanted but they dismissed this. ”