Hi I recently opened a car insurance for my son LukeConnellan ref166495. And policy is YGPC0059955.i I had An email from your selves saying the policy would be cancelled because of direct debit. This policy will be paid on my wife's account and the initial payment paid by this card. So what is the problem?
Have insurance with your company have received a username and password but cannot get in to look at my documents I would like you to send me a phone number so I can talk to a human to get this sorted very quickly please thanks Alan Guild new customer and very unsatisfied at the moment help required urgent Thanks Alan
I’ve just switched my car insurance to you. I sent an email asking for you to resend my welcome email & documents as I accidentally deleted it. Haven’t had a response yet. Please will you send them. Thank you
I need to inform you if wrong date for start of car insurance. Can you guve me an email address to allow communication for this transaction to be amended and to access document
Hello,
Bought car insurance with you on Thursday 24th Feb to start on 4th March but have just been notified that 2 lots of money has come out of my account.
2 lots of £206.57
There is a small error in the spelling of my name, I only noticed this when my user name was shown. My Christian name is Raymond and it is showing as Raymonf. How can I change this without paying an additional £15.
Great quote, But how do I contact you, You asked me to do so , Tried the chat box , No answer or reply , Been trying for an hour now , Think I my cancel if this is how you deal with clients
How do i contact you? There no phone number, and it wont take my password, my 12 months is coming to end 10th january will have no choice but not to renew it with you as im steugvling to get hold of you
Hi I’ve been trying to find a link to change my address I’ve moved to a ground floor flat in the same building it was 90 Brown Court
It is now 22 Brown Court the rest of the address is the same an email link
Would make it so muck easier for me
U renewed my insurance on the 24th November and have not had a payment taken out of my bank .. I paid by direct debit last year so I thought it would just carry on. Please get in touch urgently as I need to sort this matter.
I was sent a renewal quote and rather than pay for it annually, as I did last year, I opted for the monthly direct debit.
I arranged this online via your website. I answered all questions and just as I hit the confirm button an error code came up. I don't know if this has been accepted as I do not have a contact telephone number to confirm. Can you help please, as I do not want the whole amount taken out in one go and also I do not want to be driving about with no insurance. Thanks.
I’ve just taken out a police with you, number YGPC0028673 and on my banking app I’ve been charged the deposit twice. Could someone contact me please to arrange a refund
How do I find Customer service phone number. Live chat is of no use at all, does not have option to actual ask a question. I have only just started, well from the 7th October, but feel that if I cannot actually speak to a person I will have to cancel the insurance.
Trying to confirm and continue with my quote, although I have input my driving licence details correct, it's flagging up the licence
number must match the format.... Help ????
I have been trying to tranfer an current policy to a new car that I am purchasing, but I have not been able to do so, so I have had to take out an new policy. the old policy number is Y0001759 and expires on 02022022. My new policy which starts on the 24/06/2021 I took out this mornng with you. can you assist
I have taken out a policy with you today.
Portal will not allow me in.
Tried to email you but email address doesn't work.
And whats more you can't speak to anyone on the telephone because you don't give 1 out.
An automated quote was entered by mistake when buying your insurance, I bought a different model, tried within minutes of realizing what had happened to alter policy and couldn't contact you , had to cancel put in correct details and was charged £55 cancellation charge ..... disgusting
An automated quote was entered by mistake when buying your insurance, I bought a different model, tried within minutes of realizing what had happened to alter policy and couldn't contact you , had to cancel put in correct details and was charged £55 cancellation charge ..... disgusting
I have just insured with you and tried to down load my policy gave my password details but can not confirm my pass word even though they conform with your requirements
