York Armoury Reviews

2.6 Rating 37 Reviews
38 %
of reviewers recommend York Armoury
2.6
Based on 37 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Telephone
Visit Website

Write Your review

Tell us how York Armoury made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Good product, prompt service, fast delivery. Recommend.
Helpful Report
Posted 7 months ago
awesome staff were very friendly and helpful and sell pretty nice things at affordable prices. things like swords to knives to mugs to armour awesome place to visit will be going back again and the shop itself looks really nice the owner of it must be proud with the building and staff ❤️❤️
Helpful Report
Posted 1 year ago
Outstanding customer service. I obtained my second purchase I was remembered by staff which was nice For the second time I was expertly guided and given unbiased information to help me find a product to replace my knife, saw and axe .I was shown a knife that had a saw to cut and blade that could be used to chop wood .All my doubts about the saw were brought to a end when a old piece of wood was obtained and the saw demonstrated. The staff member was well informed and knew the products he was selling .There weren't no hard sale techniques just honest trustworthy advice about a good quality product .I look forward to my next visit and purchase. I highly recommend a visit you will not be disopionted .
Helpful Report
Posted 1 year ago
I brought a small item the firesarter for ridiculously cheap price of £30. I was treated really well .Staff could have not been more helpful I will be back to purchase other items of interest Thank you for a great product and excellent customer service.
Helpful Report
Posted 1 year ago
Ordered a lord of the rings sword replica online, easy to use. I have read some really bad reviews for this business over the last 3 months saying how rude the staff are and how people have not received orders or items have been missing or broken however that is not my experience although i have only communicated with the store via email they have been quick to respond and very helpful and product its self is fantastic, i am so please, like with all small businesses be patient don't expect next day delivery but it was definitely worth the wait, will definitely be using again however will probably make the journey up to york to see the store for myself as it looks fantastic and looks like somewhere i can spend a lot of money very quickly 🤣
York Armoury 5 star review on 9th February 2022
Helpful Report
Posted 2 years ago
Fast delivery great customer service. Nothing too much trouble. Highly recommended company. My wife Ordered a Roman Gladius for Xmas so can't see it till then 😁
Helpful Report
Posted 3 years ago
Fast delivery great customer service. Nothing too much trouble. Highly recommended company. My wife Ordered a Roman Gladius for Xmas so can't see it till then 😁
Helpful Report
Posted 3 years ago
excellent service always e mailed about my order and it came earlier than i expected will shop here again
Helpful Report
Posted 4 years ago
Excellent customer service, I was kept informed about changes to my order and the item was superb. I would definitely recommend using this company
Helpful Report
Posted 4 years ago
My son wanted to go back here a second time for a helmet which he decided on (after a lot of choice) this had to be ordered and delivered and came 6_7 days after inc bank hol perfect condition will be back again
Helpful Report
Posted 4 years ago
Staff were great, helped me choose my sword, they both helped me select between Jon Snow's 'Longclaw', Aragorn's 'Anduril' and Robb Stark's Sword. Great prices for all of them. Was a great purchase!
Helpful Report
Posted 4 years ago
Great staff!! Jamie, Luke and Tom where all so helpful!! Me and my other half ended up buying 5 sword a bat and a knife from them, we was welcomed she we first entered and spent over 2hrs there the first time talking through all swords we loved there. Great place if you visit York defaintly swing by and say Hello!!!
Helpful Report
Posted 6 years ago
Great store with great prices, friendly staff and incredible items in stock. I would happily recommend this store to anybody!!!
Helpful Report
Posted 6 years ago
"Incredibly happy with my Longclaw sword, got it at a great price and it goes perfectly with my Jon Snow costume. It even came with an awesome wall plaque with the nightwatch oath on it so I can keep it on display in my room when I’m not using it in filming or photo-shoots. Fantastic shop!"
Helpful Report
Posted 6 years ago
A story of two half's! So I ordered two larp swords no issues so far then I read some reviews and oh dear I thought but let's see! Tracking number provided great I thought however the status never changed always saying there waiting to receive the parcel from the sender so a few phone calls in the week resulting in the response of yes it will be sent out probably that day but the next day no change at this point I thought I was going to get no where even bought swords else where as a back up plan but then I received a call from the owner/manager (I presume) he was most apologetic and explained the stocking issues and he offered a replacement sword and would get it straight in front of the list and true to his word they arrived today well packaged and as described so a rocky start but I appreciated the call and these things happen so all in all pleased.
Helpful Report
Posted 3 years ago
Just rude and snobbish
Helpful Report
Posted 5 years ago
Terrible customer service. Will never set foot in this shop again. Avoid like the plague
Helpful Report
Posted 8 months ago
Awful customer service. Manager of the store made us feel very uncomfortable. He watched us constantly as if we were about to steal something. It was like he didn't want us there. Will mot be returning until he has been replaced/ heavily disciplined
Helpful Report
Posted 1 year ago
Don't buy anything from this store, they'll send you damaged goods and won't respond to you.
Helpful Report
Posted 2 years ago
DO NOT BUY ONLINE- - I've been trying to contact regarding a refund for months, they will happily reply to my credit card company when I dispute but they cant answer me.
Helpful Report
Posted 2 years ago
York Armoury is rated 2.6 based on 37 reviews