“I am so grateful for the team at Your Debt Advisor, who made a stressful time much easier. In particular there was a phone call where I had to speak to a debtor and they joined me on the call and supported me. Without their support I would have not have been able to complete this process and am much better off for their services.”
“I originally started with step change and honestly found the whole experience horrible, after a search I came upon your debt advisor and from the 1st moment right up until today when my debt plan was approved they have been fantastic.
People find themselves in debt for many reasons, it’s scary especially when the letters/emails/calls are piling up and bailiffs turn up at 6am. The biggest reason I chose this option is because I need someone to advocate for me, I want to get this sorted but can we please do it fairly. On my own debt companies forced me into unrealistic repayment plans borrowing money from here there and everywhere to make payments and none of them accepted what I could realistically offer.
The staff are so helpful and I never felt judged about my situation, all they want to do is to support you to the right steps.
Now my plan is in place I have a client portal and also numerous ways to contact them, so if there are any changes to my circumstances they are there to help with that. No more burying my head in the sand.
The reason I chose them is because of how kind the staff are everyone of them.
If you need help speak to them they have literally changed my life.”
“I have been in a previous IVA before, it was very confusing and hard to keep track of everything so I gave up. This time, my debt advisors have gone above and beyond and make everything so much simpler for me, I honestly can’t thank them enough. Amazing team highly recommended!”
“I felt very comfortable talking to each and everyone of them they have helped me massively they never judged me and always tried the find the best solution they will change my life that's for sure highly recommend excellent service”
“in such a stressful situation they are very easy to talk to and understanding also give an explanation that suits you so you know exactly what you need to do and what for, also remind you that you are in full control which gives you piece of mind to ease the stress”
“So easy to talk to you all, you saved my life in so many ways.
I was at the end of the line and couldn’t see a way out I was to ashamed to ask for help.
Not one of you judged me or made me feel bad about my situation.
Thank you all so so much xx”
“It’s been very stressful and daunting but made to feel at ease, I liked the way it started as messages then progressed to calls but never felt under pressure -very friendly caring and understanding people - thank you so much ☺️”
“Absolutely brilliant customer service , Leonie walked me through my options and supported me through all of the things I needed to do . Very patient with me ,and now it has taken so much stress from me I feel like their is a light at the end of the tunnel , I would highly recommend this service . Thank you”
“What a fantastic friendly company everyone i spoke to was so supportive and didn't judge me once I would recommend this company if you've been in a situation I've found myself in. Excellent service thank you for all your help.”
