“Unless you want to be pushed into an IVA dont bother with them...they make sure you have 100 pound left at out your income so you cant get a DRO...thats better then paying 120 a month for 60 months...wasted an hr of my life this review will probably get deleted”
Thank you for your review Natalie. We never remove feedback, as it’s important to reflect our service honestly. We couldn’t find you in our system, so please contact us so we can review your experience fully. As our other reviews show, we take pride in helping people, and your feedback matters to us.
“It was all good to start with, they couldn’t do enough to get my business, I have constantly messaged them asking if they are paying my creditors, no reply, they are extremely poor at replying, more chance of contacting the dead. On a plus point, they did sort out the issues I had.”
Hi Paul,
Thank you for your review. We are sorry that you have not had a positive experience. We want to make sure that this issue does not occur again. Could you call our office please on 0161 660 2510 and we will provide you with an update and commence an investigation into your issue.
Kindest regards,
Your Debt Advisor.
Hi Peter,
Thank you for your review. We have tried to call you but have not been able to make contact. Could you please call our office during normal office hours on 0161 660 2510 so that we can assist you further.
Kindest regards,
Royston.
“Complete waste of time dealing with this company I spent 45 minutes on the telephone to them before being transferred to somebody who didn’t speak English to verify the information before finally being transferred to a3 organisation who then repeated step one all over again. Don’t bother wasting your time.”
Thank you for your review and we are sorry that you have not had a great experience, unlike so many of our clients.
We have been unable to locate your details so that we can investigate this matter internally. If you would like to call our office on 0161 660 2510 and provide some more information we will do whatever we can to improve our process so that this doesn't happen again.
Regards,
Your Debt Advisor.
