Yoybuy Reviews

Name: Yoybuy
Rating: 4.12

4.1 Rating 52 Reviews

77 %

of reviewers recommend Yoybuy

Company Reviews

Questions

Metrics

4.1

Based on 52 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how Yoybuy made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Yoybuy 5 star review on 13th October 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Scammer! I ordered a rare water cooling system for over $500, Yoybuy shipped it to me twice but failed twice because they didn't ship correctly. I then opened a case with paypal. A new tracking number was given there, I got a cheap Iphone case, watch out, there is no end to cheating here.”

Helpful Report

Posted 2 years ago

“complete scammers that use fake reviews to make it seem like they are not had to open a case with paypal”

Helpful Report

Posted 4 years ago

“I had an item that only weighed 0.8kg, and this was CONFIRMED by the SELLER as well. However, Yoybuy refused to deliver it to me unless I paid a $50 fee, because when 'they' weighed it, it was somehow 7kg. They kept lying saying that they checked on a scale that it was 7kg but refused to send proof. The seller even contacted them to confirm the weight was 0.8kg, but the seller was ignored. I already waited 8 months for the item, so I had no choice but to pay. I did eventually receive it, but it was something I ordered in March and received in November. You might be wondering why I ordered from them when I was able to contact the seller just fine. Even though I can contact them, the overseas-price of a certain figure is 4x more expensive, so it was cheaper overall to pay for proxy-shipping but pay the domestic price. Anyways dodge this trash-scam company. They add fees and lie about it even when both the seller and buyer can confirm their lies.”

Helpful Report

Posted 4 years ago

“They are charging money for digital goods! mentioning that item who cost 0.96$ need pay additional 6$ to be digitally delivered. My opinion that this not okay from you guys and this considers as scam! Most of Asians have same mentality and they will scam you if that's possible! Stay away from this website and safe your money!”

Helpful Report

Posted 4 years ago

“YOYBUY IS FAKE COMPANY and do fake reviews on the web to convince people who want to ship , I just want to know how to call Chinese police ?because they rub my money and my items”

Helpful Report

Posted 4 years ago

“At the beginning, they were 5 stars. They were responsible for orders that were bad. That doesn't happen now. I received an order for 5 sneakers, which were not the same as the advertisement, and they offered me 1 dollar to compensate. Are you kidding correct? Now they say they are going to talk to the seller, but on their website it says "If you received a damaged parcel, found a discrepancy in the weight of the parcels, or received goods with disappearance size, color, pattern, quality, complications, or discover the loss of property, etc. - You can apply for compensation ". Compensation that they don't want to give me. Second problem, a few months ago, I asked to separate an order in 3. I didn't pay anything. Now, I ordered the same, and had to pay another 100 dollars. Since orders are paid by weight, how do I pay x on a 9 kg order and then pay 3x for 3 kg orders. IT IS THE SAME WEIGHT IN TOTAL They stole so much money. Now, I have a forgotten order in Lithuania. Their answer? The order is in your country, you can pick it up. Problem? I live in Portugal. CONCLUSION: The more money you spend on the yoybuy site, the less value they give you as a buyer. (I have more than 12,000 points accumulated on this site)”

Helpful Report

Posted 4 years ago

“Do not waste your money! There are many fees that you have to pay, and you will never know how much you have to pay in advance. I paid the first time for sending the package to me, they gave me a price, then 2 days later they asked me to pay more because the first weight was not correct so i had to pay like 10 dollars for few grams difference. Here are some of the fees you that you have to pay: Product Fee International shipping Service Fee Customs Fee Insurance Fee (optional) but if your product does not arrive they will not refund you. On top of this i paid the importation fee, the amount of money i paid for the product, i could have bought three similar products if i bought it from aliexpress. It is a SCAM, you will never pay the TAOBAO price believe me. Cheers.”

Yoybuy 1 star review on 21st October 2020

Helpful Report

Posted 4 years ago

“Worst experience with a shipping agent ever! Don't trust these people. They try to rip you off multiple times "item was returned from customs" need to ship seperately. Lacks service — make shipping mistakes and don't take their own responsibility but wanting more and more and more money”

Helpful Report

Posted 4 years ago

“I summarize it for you bad service waste of time and money they do not comply and clever scam artist”

Helpful Report

Posted 4 years ago

“From my very first experience this is so-called big company turns out to be a single person fraud business. Let me demonstrate it step by step. I have made two orders under my YUYBUY account and paid for them via Paypal. In the same evening I got an email from YUYBUY that my account is locked and if I want to proceed my order further I have to pay 50% more via Western union, Web money ,QIWI or TT (bank transfer), alipay or wechat. During the process of clarifying the issue with the agent via chat I realized that this so-called company does not have live money to redeem the items ordered by customer. In my case the budget of two orders was less than 600 USD ))). I did not agree to pay any extras in order "to establish a trustworthy relationship with YOYBUY" and as alternate option the agent offered a refund procedure where a buyer losses money on exchange rates. Eventually I have opened a dispute at Paypal and guess what?! Right, the agent does not respond on it despite the fact that he/she has viewed the dispute. Choose your business partners wisely and pass by those like YUYBUY.”

Helpful Report

Posted 4 years ago

“They are clever scam artists. They overcharge for every item. They then ask for extra money for selected items to drain more money from you. They then over weigh items so they can further steal money from over charging for post. Ontop of that the post insurance is a scam, if items arrive broken they refuse to honour it. I caught them over charging for items and asking for extra money by contacting one of the sellers who confirmed it was all a scam technique. Then they fight to prevent refunding you, demanding you cancel dispute before refund fully knowing that you lose all buyer protections by doing so. They then add a higher amount of money to your balance to try convince you into doing this... they have utter control over the withdrawal process so they can simply wipe the balance and leave you completely robbed. These guys are utter scum to the highest levels. Never EVER use these people they will rip you off ∨ steal from you. YOYBUY IS A SCAM.”

Helpful Report

Posted 6 years ago

Yoybuy is rated 4.1 based on 52 reviews