KukuBird Reviews

Name: KukuBird
Address: Unit 1, 4F Cheetwood Road, Manchester
Rating: 4.61

4.6 Rating 241 Reviews

91 %

of reviewers recommend KukuBird

Company Reviews

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Metrics

4.6

Based on 241 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

+44 161 792 1111

Email:

sales@kukubird.co.uk

Location:

Unit 1, 4F Cheetwood Road
Manchester
M8 8AQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is what happens when you dont run a business honestly. Ordered the "free leggings" which are priced at 11.99 so you would guess that you would be getting a pair worth 11.99. No, the offer applies on any leggings so they can send you any of their old sale stock (which is what I got and a lot of other people in the Kukubird group) it features a screaming face down both legs. Then they are asking for 5 star reviews on the product to make it look good, to get a 5% discount. Bribery for positive reviews, not very ethical. I placed a 3 star review for these leggings on the site as I don't think they deserve 5 stars for being deceptive in their pricing for the offer, it's still not been published... Take that as you will”

Helpful Report

Posted 3 years ago

“I have no issue with the quality of goods that I ordered but the customer service I have received has been poor. Since ordering, on 28th February, I have sent two emails and contacted Kukubird by telephone but I am still waiting for them to contact me about a postage refund and an extra item in my order.”

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Posted 5 years ago

“On August 6th I placed an order of a bag and a scarf. I got a confirmation e-mail immediately and the payment went through. I paid for International premium delivery (1-2 days) which cost about the same amount as the items themself. On the 16th I haven't heard or received anything and I write to Kukubird, asking when I can expect my items. Four days later I finally get a sign of life from Kukubird: "I have checked your order is in return because, lost some documents." On August 23th, 17 days after placing the order, I got my money back.”

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Posted 5 years ago

“Missing item. Requested informations, received an answer only after 3 emails. After two weeks, i'm still waiting for my refund.”

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Posted 5 years ago

“My order has not yet arrived. I ordered 17 days ago. I hope that I can get them some day. I hope not lose my money. I have ordered from other stores, too, but it's never lasted this long”

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Posted 7 years ago

Hi, I am sorry to hear that you haven't received your order. However, our staff had contacted you personally but you haven't responded. Could you please check your email again to resolve this issue? Thank you very much.

Posted 7 years ago

KukuBird is rated 4.6 based on 241 reviews