“It was fast using the app and they gave me the information to have my doctor sign off on the perscrption for the breastpump but when the breastpump says it was delivered the box did not have the breastpump and only had milk bags in it and i've been dealing with customer service for several weeks now and no one is resolving this issue about re-shipping and resolving this issue. I've been emailing the company and they tell me they will re-ship and send me tracking withing 24-48 hours and it's a week later and I called cutomer service about the issue and when they relize what i'm calling for they hang up on me and this has happended nearly 8 times now. Please help resolve this.”
“The entire process with Yummy Mummy was a hassle. First , I had to get my insurance on the phone with them just to get approval for a pump. Second I never even received my pump. Third, I paid more to them than if I’d paid out of pocket and then been reimbursed by insurance.”
“Yummy Mummy has been so accommodating and kind ! They got my pump and milk storage bags and were extremely helpful when my package almost went to the wrong address by my mistake. I am so grateful. Thank you!”
“They were very helpful getting me a breast pump through my insurance and they even put in for replacements which I didn’t even think about getting. I just wish I chose a different pump seeing as I didn’t realize the one I ordered was a wall pump. I also requested the wrong resupply kit But I make it work and I’m very thankful for the help! I even recommended my sister to the website.”
“The only company I could find that worked with my insurance to get a hand pump. Were very quick in getting my pump and breast milk storage bags to me, although for some reason would not accept the photo of my prescription from my doctor but they did contact her directly to take care of it. Pleasantly surprised at the promptness.”
“Not what I expected. Website has the better ones but only lets you choose a specific brand. I tried it and I am not pleased with the pump. Very bulky, many parts to assemble. When using the different modes it didn’t work for me.”
“I have not received the breat pump. I only received the milk storage bags, and not the pump. I have not received an update about the pump since ive signed up to receive one.”
“I called to get my breast pump exchanged because the hands free still has tubs that get on the way and are bulky but representative said I couldn’t exchange even though I never used it.”