“ORDERED A DRESSING GOWN AS A BIRTHDAY GIFT FOR MY SON- WAS WAY TOO SMALL. ARRANGED A RETURN THROUGH THE ONLINE SYSTEM. WITHIN 12 HOURS I HAD A PERSONAL MAIL FROM KEENAN WHO CHATTED TO ME ABOUT THE RETURN, THEN CONFIRMED IT AND IMMEDIATELY ARRANGED THE BIGGER SIZE. THIS WAS RECIEVED FIRST THING THE FOLLOWING DAY AFTER KEENAN ONCE AGAIN CONFIRMED HE COULD NOT SUPPLY THE XL BUT AGREED TO SEND ME A LARGE. i WAS OFFERED A STORE CREDIT TOO. I AM SO IMPRESSED WITH THEIR ONLINE EMAIL PRESENCE AND PERSONAL CUSTOMER SATISFACTION. AND A YOUNG MAN WITH A HUGE SENSE OF HUMOUR TO MATCH!
SADLY THIS GOWN IS GOING BACK TOO....THE ARMS ARE TOO SHORT FOR MY LONG ARMED-LONG FINGERED BOY!GUESS I WILL TAKE THE CREDIT! THANKS YUPPIECHEF- SUPER ONLINE RETAILER”
“Their website is informative, I love the wide selection they have in all their categories, their service and delivery is SUPER EFFICIENT and I love they way they package and wrap the goods - especially the glass items that can easily be damaged while being couriered. I also love the personal touch they add to their delivery - its tiny , but its the small things that count. A little fridge magnet and a beautiful thank you card”
