“I had my Coinbase wallet wiped out in a single transaction. I didn't know what to do and couldn't get a hold of Coinbase support Teams. This transaction emptied out all my Ethereum and Bitcoin. This was not me and I needed help after losing roughly 821,000 dollars. I went to the police to file a report and they also failed to help me. A gentleman at the stiction walked up to me and handed me a note that contained an Email address (lisaellzabet 662 @ gm ail . com) and this number(+1 301 658 0921) he told me this recovery company could help me. And truly after getting in touch them and submitting every documentation within 72 hours i got a mail she was able to recover all my funds and also revealed the men behind the dirty act. I wish to let everyone know that it is possible to get your money back if you contact the right person and follow instructions”
“Today I rang Yuppiechef to enquire about Wusthof knives that I wanted to buy to the value of R3 600. The lady on the other end of the phone said they do not have those knives in stock so I asked which was the nearest branch to them and if I should try the Sandton branch.
She replied in saying I could try driving there. I asked what the Yuppiechef process is - do they have a system to check up on first before going through. She said it's best I drive to the different branches or go check online myself. I explained I work full time and don't have the time nor the petrol to drive to a number of stores and enquired for a 4th time if there was a way of checking up on the system whether stock was present before wasting my time and petrol.
After 10min of trying to ask what process they have for helping customers, she eventually agreed to check on the instore system. She said stock is at Sandton and I could drive through at my own risk because sometimes what is on the system doesn't accurately reflect what is in the store.
I asked whether she can check that or if I were to look it up myself. Once again she encouraged me to rather drive to the store myself and that a store somewhere would have the knives aswell as well as being able to try online.
I asked to speak to someone who could please assist me with stock availability anywhere in the country before driving to that store.
Another person came on the line and when checked , I was told they do infact carry both the knives that I needed at that very store. I had to turn the car around and go all the way back.
I have never had such poor customer service at any store in all my life.
I was infuriated at the aspect that not even a little help was offered and it took me 10 min to "bleed blood from a stone" only to find they do infact carry stock right there.
I expressed my disappointment at the store and infact was so angered upon arrival to which I got an apology. I somehow don't think an apology will change the actions going forward. I was told this person was new and had been at Yuppiechef for 6 months. I wondered how many other customers were turned away and how much money the store was losing as a result. I doubt I was the first customer this happened to.
Sadly I will never return to Yuppiechef again anywhere in the country. This incident completely tainted my lenses to the brand which I had always seen as premium. I will be buying my chef knives elsewhere in the future as well as other items.”
“What a experience! I've bought 2 small items from Yuppiechef online South Africa, received it superfast, delivered with a handwritten note in the most beautiful handwriting! Well done Juppie!”
“Bought a very expensive item from these people based on all the glowing reviews said item had received. Big mistake! The item turned out to be atrociously designed and poorly engineered, and I don't see how any sentient being that hasn't been living under a rock for the past 30 years could give this thing a five-star review. So, I went out of my way to write an honest review detailing some of the multitude issues with the product, generously giving it 2 stars out of 5. Well, a week later, the review remains unpublished. No feedback either. Oh, well, maybe they didn't like my writing style. But, wait, what's that? Most of the products on Yuppiechef appear to be 5-star wonders, so I attempted to submit a positive review of the same product. Behold, the dreaded "Something went wrong" is all I got in return for my efforts. Looks to me like I have now been banned from reviewing things on this site or from saying things in general. Here's some facts for you, Yuppiechef: the reviews aren't there for your enjoyment or to promote the products you're selling. People go out of their way to write them to help other people make informed decisions concerning products they are considering purchasing from your business. To pick and choose and therefore deny these people access to ALL other customers' reviews is unethical and borders on fraudulent when a profit motive is involved. Stay away from these people!”
“Absolutely amazing service. My order was placed on 13 Feb @ approx 9.45am and was received on 14 Feb before 13h00.
A breath of fresh air!!!
Well done team and keep it up.”
“Completed a refund 2 weeks ago with Yuppiechef. First I have issues with them collecting and I am still awaiting my refund! Such disappointing service.”
“Always good service and prompt delivery. Very competitive prices and good quality products always. Have never had bad quality items in 15 years of shopping. Fido’s to you all at Yuppiechef.”
“Fantastic range of goodies. Food, homeware and crockery flatware utensils gadgets appliances etc. The new restaurant at home peacock range is great too. Always fantastic service and delivery.”
“ORDERED A DRESSING GOWN AS A BIRTHDAY GIFT FOR MY SON- WAS WAY TOO SMALL. ARRANGED A RETURN THROUGH THE ONLINE SYSTEM. WITHIN 12 HOURS I HAD A PERSONAL MAIL FROM KEENAN WHO CHATTED TO ME ABOUT THE RETURN, THEN CONFIRMED IT AND IMMEDIATELY ARRANGED THE BIGGER SIZE. THIS WAS RECIEVED FIRST THING THE FOLLOWING DAY AFTER KEENAN ONCE AGAIN CONFIRMED HE COULD NOT SUPPLY THE XL BUT AGREED TO SEND ME A LARGE. i WAS OFFERED A STORE CREDIT TOO. I AM SO IMPRESSED WITH THEIR ONLINE EMAIL PRESENCE AND PERSONAL CUSTOMER SATISFACTION. AND A YOUNG MAN WITH A HUGE SENSE OF HUMOUR TO MATCH!
SADLY THIS GOWN IS GOING BACK TOO....THE ARMS ARE TOO SHORT FOR MY LONG ARMED-LONG FINGERED BOY!GUESS I WILL TAKE THE CREDIT! THANKS YUPPIECHEF- SUPER ONLINE RETAILER”
“Their website is informative, I love the wide selection they have in all their categories, their service and delivery is SUPER EFFICIENT and I love they way they package and wrap the goods - especially the glass items that can easily be damaged while being couriered. I also love the personal touch they add to their delivery - its tiny , but its the small things that count. A little fridge magnet and a beautiful thank you card”
