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Yves Rocher Reviews

2.9 Rating 10 Reviews
40 %
of reviewers recommend Yves Rocher
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Anonymous
Anonymous  // 01/01/2019
Very cheap service from untrained staffs at your shop in Grand Baie, Mauritius. No manners and respect for loyal customers. Cashier Very Rude, not helpful and they don't respond to your Good Morning.
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Posted 2 weeks ago
First they need up my order. They charged me for shipping. Didn't inform me of reason for missing item from order. Then when I called to inquire, i got THE RUDEST customer service rep. She was INSTANTLY rude, didn't bother to listen, had to explain things over to her. Then she brushes me off trying to end the call by telling me to send in an email with the my issue.
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Posted 1 month ago
The worst customer service I've ever experienced. I didn't receive my product, and the customer service team didn't refund me or resend the order. They asked for more money, and when I refused, they said they'd talk to their team and follow up. It's been a month now, and I've had no response. It's clear they're not interested in helping me. Be aware when dealing with this company.
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Posted 8 months ago
False advertisement, overcharged on the 21 day try before you buy
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Posted 1 year ago
Yves Rocher is rated 2.9 based on 10 reviews