Zaful Reviews

1.6 Rating 715 Reviews

12 %

of reviewers recommend Zaful

Company Reviews

Questions

Metrics

1.6

Based on 715 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 15%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

How is Zaful returns process?

Customer Service

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How is Zaful returns process?

Helpful Report

(4 months ago)

Greater than 97% of reviewers feedback is Zaful returns process could be better.

Helpful Report

(4 months ago)

0.00%

Industry Average

“ Would recommend Shein over these guys, they sell similar stuff and easy returns. ”

- Shayma Tai

“ Horrible. Terrible quality and such a hassle only to receive wallet money for future orders. No where did Zaful disclose they don’t offer returns. ”

- Anonymous

“ great bathing suits but there is basically no way to do returns. Please know that in advance!!! ”

- Anonymous

Zaful Reviews

Returns - Difficult